Campus Safety Officer

University of New Hampshire•Keene, NH

3d•$15 - $24•Onsite

About The Position

Keene State College’s Department of Campus Safety seeks a reliable Campus Safety Officer to patrol campus year-round, 24 hours a day, and provide emergency and other assistance to students, faculty, staff, and visitors. The role requires sound judgment when responding to complex situations. This is a full-time, year-round, benefited position. The officer patrols College properties, assists the campus community, conducts property checks, and supports parking enforcement, permitting, crowd and traffic control, and event coordination. The position responds to criminal and policy-related incidents, conducts investigations, gathers and maintains evidence, coordinates with sworn law enforcement and campus administrators, and may testify at hearings. It may also provide dispatching services, monitor CCTV and public safety communications, and issue emergency notifications. Additional responsibilities include responding to campus reports of marijuana odors, enforcing College policies, responding to fires and hazardous conditions, maintaining emergency medical certifications, providing medical transports, conducting fire safety drills, and offering crime-prevention education and support to students. Campus Safety Officers work with College departments and serve as designated Campus Security Authorities under the Clery Act. Other duties include testing emergency phones and maintaining medical bags.

Requirements

Must be at least 21 years of age at the time of employment.
High school diploma or equivalent.
One year of campus safety or security experience, or a combination of post-high-school education and/or work experience in a customer-service environment.
Valid driver’s license and safe driving history.
Obtain and maintain CPR and First Aid certification.
Complete a post-offer, pre-employment physical.
Successfully pass a background review, including criminal and driving history.
Successful experience working as part of a team.
Computer proficiency and ability to learn applications such as Microsoft Office, including Excel, Word, and SharePoint.
Willingness to attend periodic training and meetings and work overtime.
Proven oral and written communication skills.
Ability to keep confidential information confidential.
Attention to detail; organizational, multitasking, and decision-making skills; and the ability to think logically and assess situations quickly.
Ability to remain calm under pressure, respond quickly to emergencies, and determine appropriate responses.
Ability to communicate verbally and electronically by telephone, email, and two-way radio.
Ability to write thorough reports and establish and maintain effective working relationships with students, faculty, staff, and the public.
Ability to project self-assurance, demonstrate well-developed interpersonal skills, make a positive first impression, and respond positively to stressful situations using common sense.

Nice To Haves

Prior Campus Safety, security, or law enforcement experience.
Experience in customer service or the security field.
Higher education experience.
Working knowledge of the campus environment and/or security industry, relevant laws, safety, and fire prevention.

Responsibilities

Patrol College properties; provide routine assistance; conduct property checks; and support parking enforcement, permitting, crowd and traffic control, and event coordination.
Respond to criminal incidents and conduct complete investigations of minor criminal matters; coordinate with sworn law enforcement when serious crimes occur.
Collect and store physical evidence, modify access-card privileges, review CCTV or other technological data, notify campus administrators when needed, and maintain confidentiality.
Testify in conduct, criminal, and civil hearings as required, and attend meetings, hearings, and trainings outside normal work hours.
Provide dispatching services when a designated dispatcher is absent; handle emergency and non-emergency calls; monitor CCTV, radio traffic, and the E-911 notification system; and dispatch relevant College and external personnel.
Maintain contact with state and municipal first responders, serve as a central point of contact for the College, and issue emergency notifications to the College community.
Investigate campus reports of marijuana odors; intervene to stop activity and identify offenders; conduct limited searches or seize controlled substances as permitted; and coordinate referrals and disposal.
Investigate and enforce College policy violations, including parking, access, noise, alcohol, guest, prohibited-item, and unwanted-person issues; enforce no-contact orders and provide safety escorts.
Respond to alarms, fires, chemical spills, and smoke or gas odors in coordination with local and state fire officials.
Maintain First Aid, CPR, AED, and Bloodborne Pathogens certifications; provide emergency medical treatment and non-emergency medical transports; conduct fire drills; and report fire-code violations.
Respond to campus incidents and accidents that may lead to civil liability.
Mentor and serve as a role model to students; provide crime-prevention education and services; and coordinate with College departments including Title IX, Community Living, Facilities, Custodial Services, and the Wellness Center.
Serve as a designated Campus Security Authority under the Clery Act and participate in community events or student-support roles as appropriate.
Test campus emergency phones, submit maintenance requests for identified issues, and follow up with relevant departments.
Maintain medical bags by checking supplies and expiration dates, replacing contents, and ordering supplies as needed.
Perform other duties as assigned.