Campus IT Manager

Applied Digital Corporation•Harwood, ND

About The Position

The Campus Data Center IT Manager serves as the hands-on operational lead for the on-premises data center(s) and distributed server rooms. This role is responsible for reliable day-to-day operations, executing work in alignment with centrally defined compute, storage, virtualization, and networking standards and ensuring local infrastructure runs safely and consistently. This position functions as a bridge between campus operations and centralized engineering teams, coordinating work, escalating issues and implementing changes. The manager partners closely with Network & Systems Engineering, Facilities and Cyber Security to maintain a stable and compliant campus environment.

Requirements

Bachelor’s degree in IT, Computer Science, Engineering, or equivalent practical experience.
5+ years of hands-on data center and infrastructure operations experience.
Experience with server, virtualization, storage and backup operations within structured incident and change frameworks.
Working level knowledge of networking and systems fundamentals (switching, routing basics, segmentation concepts) and data center cabling standards; ability to work effectively with Network and Systems Engineering.
Familiarity with environmental and facilities-related infrastructure (UPS, power distribution, cooling, fire suppression) and experience coordinating their operation with Facilities.
Strong documentation skills (SOPs, MOPs, diagrams, inventories) and ability to lead during incidents.
Excellent communication and stakeholder management skills.

Nice To Haves

Experience supporting multi-site environments (primary DC, DR site, distributed MDF/IDFs).
Background in monitoring/observability practices, SLOs, and on-call operations.
Experience participating in or running DR/BCP exercises with cross functional teams.
Exposure to automation/IaC concepts for repeatable, consistent infrastructure builds (tool agnostic).
Experience operating within hybrid (on-prem + cloud connected) environments.
Professional certifications in IT service management, data center operations, systems, networking or security.

Responsibilities

Oversee daily operations and service availability for campus data center(s) and MDF/IDF/server rooms/conference rooms.
Maintain monitoring, alerting, and runbooks aligned with central observability and operational standards.
Support campus incident response, coordinating with centralized engineering for deep tier troubleshooting, systemic fixes, and escalations.
Maintain accurate documentation (rack elevations, cabling diagrams, floor plans, access lists) and ensure changes follow central IT’s change management process.
Perform hands-on operations for physical and virtual server environments based on central platform engineering baselines (patching, build standards, lifecycle).
Assist with storage, backup and restore workflows in partnership with centralized storage/backup teams, including routine recovery testing.
Coordinate networking activities with Network Engineering, implementing campus work (patching, labeling, turn-ups, cutovers).
Ensure rack, cabling, power, cooling and system readiness for deployments defined by central engineering.
Support execution of disaster recovery and business continuity procedures defined jointly with central teams and InfoSec.
Manage site-level operational budgets, vendor interactions, RMAs and procurement in line with institutional policies.
Support compliance efforts related to IT assets, corporate policies, and remediation efforts as assigned.
Serve as the primary operational liaison between the campus and centralized IT engineering groups.
Communicate change advisories, maintenance windows and service impacts clearly and proactively.
Drive continuous improvement using metrics, retrospectives and stakeholder feedback.