Campus Info Representative

The Southern Baptist Theological Seminary•Louisville, KY

7d•Onsite

About The Position

The Campus Information Representative operates the seminary’s main switchboard, answering incoming calls and routing them to the appropriate person, office, or department. The representative provides callers and visitors with general campus information and serves as the receptionist for the Campus Police office. The position also backs up the Police Dispatcher in the Campus Police communication/dispatch center and supports administrative and campus operations. Desired availability is 8:00 a.m.–1:00 p.m., Monday through Friday.

Requirements

At least a high school education, diploma, or GED equivalent.
Exceptional communication skills.
Proper phone etiquette and telephone skills.
Ability to multitask and recall information quickly and accurately.

Responsibilities

Operate the seminary’s switchboard and direct incoming calls to the appropriate person, office, or department.
Maintain general knowledge of the seminary and provide accurate information about the campus and its activities.
Serve as receptionist for Campus Police and respond to questions about campus services by phone, email, and in-person walk-ins.
Create IDs for new students, spouses, and employees.
Assist the Administrative Assistant with projects.
Issue permanent and temporary parking passes using parking management software.
Back up the Police Dispatcher in the Campus Police communication/dispatch center.
Assist the Police Dispatcher with cataloging and dispensing lost-and-found items.
Enroll student dependents in the personnel database.
Maintain the Campus Police front lobby.
Issue keys to contractors and maintain logs.
Assist with establishing the quarterly campus lock-unlock schedule.
Perform data entry as needed.
Perform other duties as assigned by the supervisor.