Info Mgmt Analyst

PECO • Philadelphia, PA

3d

About The Position

The Info Mgmt Analyst prepares functional specifications and analyses to support client requests. The role may require extended hours to provide coverage during storms or other energy delivery emergencies.

Working under general supervision, the analyst handles frequently non-routine duties and resolves most questions and problems, referring only the most complex issues to higher levels. The position supports users and business processes, evaluates application changes and vendor solutions, and provides information management services that help maintain data integrity and improve operational efficiency.

Requirements

• Bachelor's degree and 2–4 years of job-related work experience in a functional area, or 3–6 years of related work experience in a functional area in lieu of a bachelor's degree.
• Demonstrated ability to communicate effectively.
• Demonstrated ability to manage multiple tasks through effective planning, scheduling, and coordination.
• Ability to perform business analyses to support operational improvements.
• Working knowledge of PC, Business Objects, Oracle, and mainframe tools.
• Availability to work extended hours, including 24x7 coverage during storms or other energy delivery emergencies.

Nice To Haves

• Bachelor’s degree in Computer Science, Information Systems, or a related field.
• Experience designing, developing, maintaining, and managing databases.
• Working knowledge of OneMDS and AS8 applications, including system administration and support functions.
• Proven ability to manage multiple priorities simultaneously through effective planning, organization, scheduling, and coordination.
• Strong analytical and problem-solving skills, with experience troubleshooting and resolving application, system, and data-related issues.
• Demonstrated ability to provide excellent customer support, including handling user inquiries, issue resolution, and escalation management.
• Experience working in the utility industry, with an understanding of utility operations, asset management, or related business processes.
• Strong verbal and written communication skills, with the ability to collaborate effectively across technical and business teams.

Responsibilities

• Prepare functional specifications to support client requests and provide ad hoc reporting as needed.
• Provide user application training and day-to-day client support in understanding business processes.
• Control and prioritize application changes through economic analyses, feasibility studies, and negotiation.
• Develop proposals and analyze vendor packages to assess suitability for business functional needs.
• Assist end users in developing business plans and provide input for user-department budgets.
• Recommend application enhancements and changes that solve business problems.
• Perform business analyses to support operational efficiency and improvements.
• Provide information management services to ensure data integrity.

Benefits

• Annual bonus for eligible positions: 10%.
• 401(k) match and annual company contribution.
• Medical, dental, and vision insurance.
• Life and disability insurance.
• Paid time off options, including vacation, sick time, floating and fixed holidays, maternity leave, and bonding/primary caregiver leave or parental leave.
• Employee Assistance Program and resources for mental and emotional support.
• Wellbeing programs, including tuition reimbursement, adoption and surrogacy assistance, and fitness reimbursement.
• Referral bonus program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level