SH Campus Experience Director

The Bridge Church•Spring Hill, TN

5d•Onsite

About The Position

The Bridge Church is a multisite church in Middle Tennessee seeking a skilled individual to recruit, build, and develop healthy teams. The Campus Experience Director will lead and develop the Spring Hill Connections Team and create a welcoming campus environment during the week. This role requires someone adept at assimilating people from being part of a crowd to being part of the core, leading volunteer teams to foster intentional hospitality and ensure guests experience a tangible expression of the Gospel upon arrival.

Requirements

Fulfill the membership requirements of The Bridge.
Ability to see and articulate the leadership behaviors of The Bridge.
Ability to thrive in a fast-paced work environment.
Strong relational capacity and excellent communication skills.
Excellent organizational leadership with a driven personality that thrives in high-pressure situations.
Possess an outgoing personality and a heart for hospitality.
Commitment to a relentlessly positive, solutions-oriented, “set the temperature” posture.

Responsibilities

Oversee and care for Connection Team volunteers (Greeters, Hosts, Parking team, Communion/Offering team, Coffee team, First Time Guest Tent team, and Resource Area).
Serve as the point person for all Sunday services for the Connection Team, ensuring all areas are fully staffed and creating environments for guests to experience a welcome.
Oversee baptism logistics and flow process, including volunteer/staff scheduling, coordination with facilities, supply ordering, and setup/teardown.
Invest in the Connections Teams by raising up leaders, coaches, and volunteer staff, offering trainings and leadership development.
Oversee volunteer scheduling and become proficient in CCB.
Manage Volunteer Central on Sunday mornings, ensuring the environment is clean and stocked with volunteer food/drinks.
Manage the lobby, ensuring a clean and organized environment on Sundays.
Manage the Resource Corner, ensuring it remains stocked and organized, and collaborating with the Creative team for reordering supplies.
Provide weekly communication to volunteers to ensure they are equipped for Sundays.
Recruit, train, and onboard volunteers to the Connections Team.
Lead Sunday morning connection team huddles to cast vision, inspire, and pray.
Purchase Sunday supplies and ensure they are stocked in the warehouse.
Oversee the weekday Resource Team to ensure communion trays, seatbacks, first-time guest bags, resource area, and coffee carts/vestibules are ready for Sunday.
Continuously seek to improve processes in the assigned area, such as volunteer assimilation, onboarding, and training.
Oversee the 1pm service “FunPM” team.
Oversee the campus experience during the week, ensuring all spaces are equipped for various gatherings, including setup/reset of tech, materials, and hospitality needs for Open House.
Proactively collaborate with teams hosting larger events to provide Connections resourcing (volunteers, hospitality best practices).
Oversee adult assimilation, including the Open House environment and ministry next steps, managing the CCB queue and working with staff for timely responses.
Create an effective package delivery/reception process.
Work with the Campus Pastor to design, create, staff, and maintain an effective weekday reception area.
Partner with the Campus Pastor for other assigned duties.