Campus Engagement Specialist

Valley College•Beckley, WV

5d•Onsite

About The Position

The Campus Engagement Specialist manages student paper and electronic records in accordance with Valley College policies, accreditation standards, and applicable West Virginia or Ohio requirements. The role also oversees daily bookstore operations and maintenance, processes student payment deposits, and supports the Campus Director with outreach, public relations, event coordination, and student services. Additional duties include clerical support for faculty and staff and, as needed, classroom and laboratory support. The position requires strong Microsoft Office skills, project-management abilities, independent judgment in interpreting institutional policies, effective interpersonal and communication skills, and discretion when handling confidential information. This is a full-time, non-exempt, on-site position scheduled for 40 hours per week. Standard hours are Monday through Thursday, 8:00 a.m. to 5:00 p.m., and Friday, 8:00 a.m. to 3:00 p.m. Occasional evening and weekend work may be required. The role operates in a professional higher education environment, which may include office, classroom, laboratory, clinical, remote, and other settings as required. Occasional travel to other campuses or work-related locations and events may be required. The position has no direct supervisory responsibilities.

Requirements

A college credential is preferred.
Two years of related work experience is preferred.
An acceptable background check and credit rating are required; Valley College will verify them.
Proficiency in Microsoft Office applications.
Strong project-management abilities.
Ability to work independently and accurately interpret and apply institutional policies.
Excellent interpersonal and communication skills.
Professional communication, attention to detail, and organizational skills.
Critical-thinking and problem-solving skills.
Ethical conduct, confidentiality, and discretion.
Ability to work independently and collaboratively.
Emotional intelligence.
Ability to remain stationary or move about the work environment for extended periods.
Sufficient visual acuity to read, review, and prepare documents.
Ability to perform physical tasks that may include moving, positioning, lifting and carrying, reaching, bending, stooping, or handling materials and equipment.

Nice To Haves

A college credential.
Two years of related work experience.

Responsibilities

Collect, verify, and upload admissions documents, including proof of graduation and proof of age, in a timely manner to support student start dates, meet deadlines, and ensure compliance.
Make appointment reminder and confirmation calls according to Valley College communication protocols.
Set up Wonderlic and Online Readiness Assessments.
Use professional phone etiquette and accurately take messages for incoming and outgoing calls.
Maintain bookstore inventory, including books, scrubs, uniforms, and programmatic kits.
Issue books, scrubs, uniforms, and lab kits to students as appropriate and maintain written disbursement logs.
Conduct monthly bookstore inventory audits and forward reports to the Business Office.
Verify and code bookstore invoices and forward them to the Campus Director and Business Office.
Prepare UPS labels to mail laptops as required.
Coordinate with Academic Staff on expected enrollments for each start date to ensure appropriate quantities of books, scrubs, uniforms, and programmatic kits are ordered.
Process student payments in accordance with Business Office Cash Deposit Procedures and make daily bank deposits in accordance with Business Office Procedures.
Plan and oversee campus activities and events.
Assist with planning and execution of graduations and pinning ceremonies.
Assist with guest speakers and community service activities for compliance.
Work with campus management to manage supplies and non-capital equipment orders and assist with special projects.
Assist in classroom tutoring activities if qualified.
Assist with proctoring examinations, including entrance HESI and NHA examinations.
Assist in managing the electronic file cabinet for course materials and maintain student academic files as assigned.
Assist with maintaining laboratory inventory and supplies.
Type and proofread letters, forms, memoranda, invoices, and other documents as assigned.
Contact students by phone or email concerning absenteeism following Valley College communication protocols.
Enter attendance information in the student management system and prepare attendance reports for instructors and Directors.
Develop a professional development plan and provide documentation demonstrating its execution.
Attend departmental meetings and participate in professional development and compliance training.
Perform other duties as assigned.