Full Time - Campus Catering Events Manager

Aztec Shops•San Diego, CA

2d•Onsite

About The Position

Manages approximately 1 – 30 employees in event operations. Responsible for the overall direction, coordination, and evaluation of events. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Additional responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work, appraising performances; rewarding, coaching and disciplining employees; addressing complaints and resolving problems. Manages and develops Catering staff, which includes disciplining of employees, setting work priorities, conducting pre-shift meetings, coordinating training, evaluating performance and directing work assignments to meet client expectations. Implements day of event plans to achieve a positive outcome of events. Makes daily adjustments to load lists and itineraries based on customer needs and immediately informs Senior Manager and General Manager of any customer issues or complaints. Plans and prepares load lists and itineraries based on customer needs and immediately informs Senior Manager and General Manager of any customer issues or complaints. Plans and prepares all appropriate event paperwork including but not limited to diagrams, pull sheets and required permits. Plans and prepares event schedules and assigns employees to specific duties and tasks. Manages alcohol for events including checking in/out, inventory, sales and supervising guests and staff during functions involving alcohol. Promotes future sales opportunities at events. Develops and maintains working relationships with customers, coworkers, vendors, student organizations, faculty, staff, and University personnel. If responsible for a licensed operation must adhere to the company's systems, guidelines, and standards. Must comply with and ensure continued, consistent compliance with all company policies, and federal, state, and local laws/regulations including but not limited to: employment, safety, and health. Other duties as assigned.

Requirements

Associate’s degree from an accredited college or university in Hotel/Restaurant Management is preferred but not required.
At least two years of manager experience in high volume catering operations.
Two or more years experience with planning and executing all levels of catering events.
At least one year of supervisory experience.
Equivalent combination of education and experience.
Strong communications skills.
Strong customer service skills.
Strong computer literacy.
Must be able to read, write and understand English.
Ability to follow verbal and written instructions, guidelines and objectives.
Ability to read, comprehend, analyze, and interpret general business information, governmental regulations, and technical/trade journals.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from employees, subordinates, vendors, other departments, customers and the general public.
Ability to calculate figures and amounts such as discounts, portions, percentages, and volume.
Ability to apply concepts of basic math.
Ability to prepare and analyze numerical figures, create and interpret spreadsheets.
Ability to apply common-sense understanding to carry out general written or oral instructions.
Must be able to multitask, prioritize work and pay attention to detail.
Good analytical skills.
Good quantitative skills.
Good organizational skills.
Good management skills.
Must be able to utilize a computer.
Ability to use a variety of office machines and equipment.
Ability to talk/expressing and/or exchanging ideas and hear/perceiving sounds.
Basic understanding of company vehicles and unit specific equipment operations.
The employee must be able to frequently move, lift or carry heavy objects or materials up to 50 pounds.
The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act pursuant to California Penal Code Section 11166.5 .
Valid driver’s license.
Not have been issued more than three moving violations or have been responsible for more than three accidents (or any combination of more than three thereof during the past 12-month period).
Must be at least 18 years of age.
Will be required to provide proof of driving eligibility upon hire.
Background check will be conducted after a conditional offer of employment is extended and accepted, and must be satisfactorily completed prior to beginning work.

Nice To Haves

Associate’s degree from an accredited college or university in Hotel/Restaurant Management.
Food Handler certificate from the County of San Diego is preferred.

Responsibilities

Manages and develops Catering staff, which includes disciplining of employees, setting work priorities, conducting pre-shift meetings, coordinating training, evaluating performance and directing work assignments to meet client expectations.
Implements day of event plans to achieve a positive outcome of events.
Makes daily adjustments to load lists and itineraries based on customer needs and immediately informs Senior Manager and General Manager of any customer issues or complaints.
Plans and prepares load lists and itineraries based on customer needs and immediately informs Senior Manager and General Manager of any customer issues or complaints.
Plans and prepares all appropriate event paperwork including but not limited to diagrams, pull sheets and required permits.
Plans and prepares event schedules and assigns employees to specific duties and tasks.
Manages alcohol for events including checking in/out, inventory, sales and supervising guests and staff during functions involving alcohol.
Promotes future sales opportunities at events.
Develops and maintains working relationships with customers, coworkers, vendors, student organizations, faculty, staff, and University personnel.
Adheres to the company's systems, guidelines, and standards if responsible for a licensed operation.
Complies with and ensures continued, consistent compliance with all company policies, and federal, state, and local laws/regulations including but not limited to: employment, safety, and health.