Campus Benefits Coordinator

Research Foundation of The City University of New YorkNew York, NY
$71,519 - $83,329Onsite

About The Position

The Campus Benefits Coordinator is responsible for supporting the administration, communication, and delivery of employee benefits programs within a campus or multi-campus environment. Reporting to the Assistant Director of Human Resources for Benefits with direct supervision from the Benefits Manager, this role serves as a key point of contact for faculty, staff, and administrators. This role works collaboratively within the department, ensuring employees understand and effectively utilize available benefits while maintaining compliance with institutional policies and regulations. This role requires regular interaction with external stakeholders including Grants Officers, Program Managers, external partners, and vendors.

Requirements

  • Bachelor’s degree in human resources or related field
  • 2–4 years of experience in benefits administration or HR support
  • Knowledge of employee benefits programs and applicable regulations
  • Experience with Workday preferred
  • Strong organizational and record-keeping skills
  • Excellent communication and interpersonal abilities
  • Proficiency with HRIS systems and Microsoft Office Suite
  • Ability to handle sensitive information with confidentiality and professionalism

Nice To Haves

  • Attention to detail and customer service oriented
  • Problem-solving and analytical thinking
  • Time management and multitasking
  • Collaboration and teamwork

Responsibilities

  • Coordinate and assist with the administration of employee benefits programs, including health and welfare plans, dental, vision, flexible spending plans, and ancillary benefits
  • Serve as the primary contact for employee inquiries related to benefits eligibility and enrollment
  • Assist with onboarding new hires by explaining benefits options and facilitating enrollment processes
  • Manage open enrollment activities, including communication campaigns and informational sessions
  • Maintain accurate benefits records and ensure data integrity in HR systems
  • Collaborate and engage with colleagues across functional areas including Personnel, Payroll, and Finance to resolve benefits-related issues
  • Ensure compliance with federal, state, and institutional regulations related to benefits administration including ACA, FMLA, COBRA, and ERISA
  • Review and audit employee benefits information to ensure compliance with plan rules and company policies
  • Assist with developing and distributing educational materials to promote employee awareness and engagement
  • Organize and conduct employee benefits orientations, workshops, and education activities

Benefits

  • RFCUNY Employee Benefits and Accruals
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