Office of Student Life - Campus Activities Team, Student Experience

High Point University•High Point, NC

1d•Hybrid

About The Position

Student Experience is a division of HPU’s Office of Student Life that strives to foster a welcoming and engaging environment for all students that facilitates personal growth and development, a strong sense of campus community, and social engagement. As it relates to this position, the Student Experience team oversees the campus cinema & arcade, supervises the Campus Activities Team [CAT], and designs student programming & initiatives for the entire campus. As a student employee under Student Experience, you will gain experience with leadership, event management, marketing, interpersonal communication, facility operations, and customer service. The Campus Activities Team will assist with planning & executing student programs, designing marketing materials, will be cross trained to work in the cinema and/or arcade, and will support Student Experience staff with event execution. All members will represent CAT and the Student Experience team in a positive and enthusiastic manner.

Requirements

Current HPU student
Good standing with HPU Community Standards
Must maintain a professional social media presence
Must maintain a minimum GPA of 2.7 (cumulative)
Knowledge of HPU and understanding of the university’s culture and event policies are required
Customer service experience preferred
Activities and programming experience required
Proficiency with Microsoft products, Canva, and various social media platforms is necessary
Familiarity with AirTable preferred

Nice To Haves

Ability to solve problems and make decisions independently; must have a “figure-it-out” mentality
Self-starter working with strong interpersonal skills
Strong communication skills and resourcefulness
Graphic design, social media, and/or web design experience preferred
Current or previous involvement with on-campus clubs or organizations, particularly in a leadership role
Passion for programming and event management.

Responsibilities

Delivers the HPU experience through face-to-face, phone call, email, and social media interactions
Maintains a comprehensive knowledge of High Point University, campus resources, policies, and guidelines
Assists with planning and management of on-campus events, like weekly food trucks and exam break programs
Assists with Welcome Week events including, but not limited to, Book & Package Delivery, Early Decision Block Party, Derby Day, Involvement Fair, and more
Assists with university-wide events such as Family Weekend Bingo, student concerts, Homecoming events, etc. and ensures availability to work during all major, CAT-hosted events (around class schedule)
Maintains an understanding of University Branding and Event policies and ensures all marketing and events adhere to both
Maintains a sound understanding of the CAT Event Checklist and ensures all points are being met
Communicates with event vendors, ensures service agreements are signed and on-file, and ensures a timely and university-approved plan vendor payment is established and carried out
Communicates event needs and plan to supervisor and CAT president within a timely manner, aligning with the CAT Event Checklist
Submits IT Helpdesk tickets and Campus Enhancement requests as needed or as requested
Assists with general office-related tasks, such as printing posters and other event advertisements, organizing & tracking inventory, updating marketing displays, collecting content for marketing & social media marketings, maintaining cleanliness & organization of the CAT supply closet, etc.
Assists Student Experience staff with chaperoning off-campus venture trips
Prepared to represent Campus Activities at Admissions event Preview Fairs
Recognizes sensitive internal information and exercises complete discretion when assisting in private matters
Collaborates with members of the Student Experience team to ensure a quick resolution to any issues or concerns
Executes multiple projects and job functions with efficiency
Ability to communicate in a positive manner
Ability to focus on details and prioritize tasks
Works with a sense of urgency while maintaining composure
Other duties as assigned