Student Life and Campus Inclusion Student Employee, #0228

Oakton College • Des Plaines, IL

6d • Onsite

About The Position

The Student Life and Campus Inclusion Student Employee will provide customer service and administrative support to students, employees, and visitors requesting assistance and/or additional guidance. Students in this role will be trained on administrative tasks, customer service, and resources at Oakton Community College. A typical day will include staffing the front desk, answering phone calls and emails, assisting student clubs, providing event support, answering questions/directing students and visitors to the right place or completing a special project detailed by the supervisor or staff.

Requirements

• Must be currently enrolled at Oakton College in at least six credit hours during the Fall and Spring semesters. Employment over the summer is allowed for students taking at least 1 credit class during the summer, or students continuing registration into the following Fall semester.
• Can show proof of eligibility to work in the United States.
• At time of hire a minimum GPA of 2.0 or first semester enrolled at Oakton.
• Able to sit or stand for extended period of time.
• Demonstrates reliability and responsibility.
• Outgoing, flexible, organized, creative, respectful, and punctual.
• Good communication and organizational skills.
• Proficiency and experience using Microsoft Office and Google Suite.
• Demonstrated ability to work independently.
• Familiarity with social media platforms (i.e. Facebook, Instagram, Twitter, Linktree, etc.).
• Some evening hours.

Responsibilities

• Complete onboarding/training with supervisor and Student Life and Campus Inclusion (SLCI) staff, and assist with onboarding of new student employees within SLCI.
• Conduct general office duties in the Student Center and Center for Campus Inclusion and Diversity (CCID), such as opening/closing office areas, answering phone calls, checking emails, and wiping down tables, as well as providing office support to SLCI and CCID with filing, scanning, copying, cash handling, posting flyers, organizing office materials, completing Caring Closet orders, etc.
• Assist with events and activities within SLCI including gathering supplies, staffing, setup/takedown, promotion tables to encourage attendance, distributing information, registering attendees, etc.
• Maintain confidentiality and secure handling of SLCI paperwork containing personal and academic information including Student life Interest Forms, Caring Closet Forms, data entry, etc.
• Greet students, faculty, staff and community members with professionalism, and educate them on the missing and purpose of the SLCI, and refer them to the proper offices/departments and resources based on their individual needs.
• Communicate with supervisor and/or SLCI staff regarding any positive and/or challenging experiences that arise to reflect on strengths, steps for improvement, and discussing next steps toward a solution.
• Assist in creating monthly bulletin boards, signs directing students to events, event flyers, social media posts, updating the CCID chalkboard, etc.
• Provide additional office support to the OAED, CCID, and SLCI as needed (i.e. mailings, shredding, copying, etc).
• Practice time management and critical thinking skills to complete tasks given by the supervisor and/or SLCI staff.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed