Campaigns CRM Coordinator

IntelliPro Group Inc.•New York, NY

2d•Onsite

About The Position

This role focuses on the end-to-end execution and optimization of CRM campaigns. The coordinator will manage the entire lifecycle of campaigns, from their initial setup and launch to performance analysis and recommendations for future growth. A key aspect of the role involves ensuring precise user targeting, managing promotional codes, and meticulously tracking campaign performance. Additionally, the position requires documenting operational best practices and defining functional requirements to facilitate the transition of manual workflows into automated, scalable processes. This is a 12-month contract position.

Requirements

At least 2–3 years of relevant experience in operations, logistics, or project coordination, specifically within a high-growth environment.
A proven ability to use data to measure the success of ROI, refine targeting, and navigate technical ambiguity.
A "no task too small" mentality with the ability to work independently and adapt to the rapid changes of the business.

Nice To Haves

Experience acting as the "operational glue" between diverse departments like Marketing, CRM, and Product (Eats).
The ability to translate complex manual workflows into clear functional requirements for future automation.
High precision specifically regarding the management of CRM tools and creative assets to ensure a seamless customer experience.

Responsibilities

Owning the full lifecycle of campaigns, from building and launching targeted communications to managing promo codes and ensuring precise user targeting.
Tracking campaign flow performance, pulling results, estimating incrementality, and providing data-driven recommendations for scalability.
Documenting operational best practices and defining functional requirements to help transition manual workflows into automated, scalable growth efforts.