Campaign Strategy & Operations Manager

Stripe • Chicago, IL

6d

About The Position

Stripe is a financial infrastructure platform for businesses, enabling millions of companies to accept payments, grow revenue, and accelerate business opportunities. The Marketing Strategy & Operations team drives organizational effectiveness and leads transformational programs across Marketing, Self-serve, Startup, and Sales Development. This role is responsible for the operational foundation of Stripe's global demand engine, building systems, processes, and workflows to enhance marketing team speed and performance at scale. The Campaign Strategy & Operations Manager will partner with Global Campaigns, Demand, and Field Marketing teams to drive strategic planning, design operational processes (budget management, resource planning), and execute the end-to-end campaign lifecycle. This is a high-visibility, high-impact role at the intersection of marketing strategy and operational execution, shaping the future of the demand function.

Requirements

• 12+ years of demand generation, campaign & marketing operations, strategy and operations, business operations, or similar roles with exposure to both business and technical skills.
• Proven expertise in partnering with regional teams and channel partners to build scalable, end-to-end demand generation workflows.
• Proven ability to deploy AI-powered solutions within campaigns or demand generation with specific, measurable outcomes.
• Experience working in highly cross-functional settings, and in a role that spans strategy, analysis, and operations in a fast-paced environment.
• Excellent presentation, writing, and communication skills.
• Appetite and ability to work through ambiguity with minimal guidance.
• Strong change management background and ability to influence diverse stakeholder groups across global, regional, and technical teams.

Nice To Haves

• Deep understanding of marketing and how its varied disciplines work together.
• Experience with project management tools such as Asana, Monday.com, or Jira.
• Experience in Marketing automation systems and tools.
• Experience in payments, finance, fintech, or high-growth technology companies.
• Experience in management consulting or program management roles.

Responsibilities

• Support the Global Campaigns, Demand and Field Marketing leadership team on operating cadences and processes, including monthly and quarterly business reviews, annual planning, budget and resource allocation, org-wide goal setting, and communications.
• Collaborate with global, regional, and channel teams to architect and implement scalable operating models to support the end-to-end campaign & event lifecycle, from initial strategy and planning through execution, measurement, and optimization, ensuring seamless integration across various functions and geographies.
• Consistently monitor and analyze the campaign production & activation "supply chain" including tracking all key stages, handoffs, and friction points to drive meaningful efficiency gains.
• Independently scope and lead strategic programs to solve high-impact problems. This includes developing frameworks, aligning stakeholders, and ensuring execution drives measurable outcomes.
• Track, analyze, and report out on key operational metrics and team performance, clearly communicating the health of the campaign & event supply chain, the impact of operational improvements, and the overall effectiveness of campaigns.
• Leverage campaign and event analytics to do ad-hoc, deep-dives on user engagement patterns, conversion trends, and growth opportunities across the demand funnel. Use these insights to shape hypotheses, drive prioritization conversations, and identify areas to probe more deeply in partnership with Marketing, Finance and GTM teams.
• Bring clarity to ambiguity. You’ll navigate complexity, distill insight from noise, resolve issues quickly, and empower teams to make smart, confident decisions.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed