Campaign Operations Specialist

Edible Arrangements, LLCAtlanta, GA
Onsite

About The Position

The Campaign Operations Specialist is a key member of Edible Brands’ Integrated Marketing Communication (IMC) team — a high-impact team responsible for bringing brand strategy to life across every customer touchpoint for both Edible Arrangements and Rōti. In this role, you are the operational engine that keeps the IMC team running, and the reason our campaigns get to market on time. You own the systems, processes, and day-to-day coordination that keep every workstream moving, every deadline visible, and every team aligned. This role reports to the Sr. Manager of Integrated Marketing and works closely with the Sr. Marketing Specialist across campaigns, local store marketing initiatives, and day-to-day team operations. This role also partners daily with Brand Managers, channel teams (paid media, social, email, e-commerce), and agency partners across both brands.

Requirements

  • Bachelor’s degree in Marketing, Communications, or related field; or equivalent work experience.
  • 2–4 years of experience marketing operations, campaign coordination, project management, or a related role.
  • Experience managing multiple workstreams simultaneously with a strong track record of meeting deadlines across cross-functional teams.
  • Familiarity with project management and asset management tools (e.g., Monday.com, Cloudinary, or similar).

Nice To Haves

  • Exposure to franchise or retail marketing environments is a plus but not required.

Responsibilities

  • Own and maintain the go-to-market process across both Edible Arrangements and Rōti—serving as the source of truth on where every campaign stands, what’s due, and what’s at risk.
  • Manage creative deliverable deadlines across campaigns—collaborating with external creative agencies, proactively flagging delays, and keeping cross-functional teams aligned on timing.
  • Build and maintain cross-functional and agency process documentation, turning recurring workflows into clear, repeatable SOPs that the team can rely on.
  • Manage campaign asset filing in Monday.com and Cloudinary, or equivalent tools, in collaboration with the Brand team and Creative agency, ensuring final creative is organized and accessible after each campaign closes.
  • Own the management and trafficking of BAU (business-as-usual) creative requests from Corporate and Store teams—working with designers on creative production, setting timelines, partnering with Brand on approvals, and trafficking final assets.
  • Provide operational support for influencer activations across Edible Arrangements and Rōti—coordinating logistics, timelines, and deliverables in partnership with the Sr. Marketing Specialist and Sr. Manager, Integrated Marketing.
  • Assist with the operational side of our local store marketing (LSM) program for Edible Arrangements.
  • Support the production and distribution of seasonal store marketing materials—managing vendor timelines and ensuring franchise locations are equipped and ready at launch.
  • Own the operational upkeep of franchisee marketing resources, including digital toolkits and in-store content—ensuring the store network always has current, accurate, and well-organized assets.
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