Campaign Manager

AMA•New York, NY

3d•Remote

About The Position

AMA is seeking a Campaign Manager to oversee the successful delivery of dynamic audio campaigns for prominent global brands. This role involves managing campaigns from initial handover through launch, live delivery, and final wrap-up. The Campaign Manager will coordinate efforts between clients, agencies, and internal teams to ensure all stages are clearly defined, accurate, and progressing on schedule. The goal is to provide clients with a controlled, proactive, and user-friendly campaign delivery experience. This position requires close collaboration with Sales, Creative, Strategy, and Product teams to develop implementation plans, manage timelines, resolve delivery issues, and maintain stakeholder communication throughout the campaign lifecycle. The ideal candidate will possess strong campaign management and ad operations expertise, coupled with excellent client service skills. They should be comfortable with the technical aspects of digital advertising and capable of explaining these details clearly to both clients and colleagues.

Requirements

At least three years’ experience managing digital advertising campaigns within adtech, programmatic media, an agency, or a similar client-facing environment.
Experience owning campaigns from handover and setup through launch, live delivery, reporting, and completion.
Working knowledge of digital campaign delivery, including trafficking, ad-serving platforms, tracking, creative QA, pacing and reporting.
Confidence acting as the day-to-day contact for clients and agencies, managing expectations and communicating technical information clearly.
The ability to manage several live campaigns at once while maintaining accuracy, responsiveness and control of deadlines.
A proactive approach to identifying risks, troubleshooting delivery issues and keeping stakeholders informed through to resolution.
Strong cross-functional working skills, with experience coordinating teams such as Sales, Creative, Strategy and Product to keep campaigns moving.

Responsibilities

Own the end-to-end delivery of assigned campaigns, from internal handover and implementation planning through launch, live delivery, reporting and wrap-up.
Act as the day-to-day delivery contact for clients, agencies and internal stakeholders, providing clear updates and maintaining confidence throughout the campaign.
Translate sold campaign requirements into clear timelines, responsibilities, technical dependencies and launch plans.
Coordinate creative assets, trafficking requirements, tracking, approvals, quality assurance and launch readiness across internal and external teams.
Monitor campaign delivery, pacing and performance, flagging issues to the right owner and following through until they are resolved.
Troubleshoot campaign and technical issues, escalating where necessary with clear context, potential impact and a recommended solution.
Manage multiple campaigns and priorities simultaneously while maintaining strong attention to detail, responsiveness and follow-through.
Use campaign data and reporting to keep stakeholders informed, connect delivery decisions to success criteria and support post-campaign analysis.
Build trusted relationships with clients by anticipating questions, communicating clearly and making complex campaign requirements easier to understand.
Identify recurring points of confusion, rework or delivery friction and improve the templates, checklists and processes used by the team.
Work collaboratively with Sales, Creative, Strategy and Product to solve problems, share client feedback and continuously improve the campaign experience.

Benefits

Medical coverage provided by Aetna with AMA contributing 90-100% of employee + dependent premium.
Dental and vision coverage provided by Aetna with AMA contributing 75% of employee-only premium.
401(k) plan with AMA matching 100% of employee contributions up to 5%.
Life insurance coverage paid fully by the company.
Access to the Calm premium mindfulness app.
Financial coaching.
Paid volunteer days.
Quarterly team socials.
Reward programs.
Professional development opportunities.
Flexibility to work from anywhere for up to 1 week per year.