Camp Social Cashier/Bartender

Wilderness Resort•Sevierville, TN

About The Position

A Food & Beverage Cashier handles sales transactions within a Food & Beverage outlet. The role works at the front of the outlet, greeting guests, answering questions, and promoting outlet services. The cashier ensures meal prices are correct, accepts payments, administers receipts, provides correct change, obtains required signatures, verifies room numbers for room charges, and retrieves food and drinks from behind the counter when needed. The position requires knowledge of food and beverage menus, food preparation and presentation, the ability to handle multiple duties and stressful situations, and adherence to company and resort policies and procedures. The employee is expected to act independently with little supervision, maintain good attendance and punctuality, exhibit professionalism and good grooming, wear the proper uniform, work efficiently, and maintain a positive attitude. The listed duties are not all-inclusive and may be expanded by management. The role involves regular standing, walking, hand use, reaching, talking, and hearing; frequent stooping, kneeling, crouching, or crawling; and occasional climbing, balancing, tasting, or smelling. Lifting requirements include regularly lifting up to 10 pounds, frequently lifting up to 25 pounds, and occasionally lifting up to 50 pounds with assistance. Close vision is required. The work environment includes occasional exposure to moving mechanical parts and moderate noise.

Requirements

Less than a high school education, up to one month of related experience or training, or an equivalent combination of education and experience.
Ability to read a limited number of two- and three-syllable words and recognize similarities and differences between words and number series; ability to print and speak simple sentences.
Ability to add and subtract two-digit numbers and multiply and divide with tens and hundreds, including using American money and units of weight, volume, and distance.
Ability to use common-sense understanding to carry out simple one- or two-step instructions and handle standardized situations with occasional or no variables.
ABC Serving Permit as needed.
Completion of all required in-house Food & Beverage classes and training.
Ability to act independently with little supervision.
Knowledge of food and beverage menus, food preparation, and presentation.
Ability to efficiently handle multiple duties and stressful situations.
Good attendance and punctuality; professionalism, good grooming, proper uniform, efficient work, adherence to resort and office policies and standard operating procedures, and a positive attitude.

Responsibilities

Professionally greet guests.
Accurately take food and drink orders.
Prepare food or drinks when applicable.
Check IDs, use Easy Bar, and follow the resort responsible serving policy when applicable to the position.
Obtain accurate room numbers for room charges and retrieve signatures for all credit card and room charges.
Provide accurate change.
Rotate the bank signed out and be responsible for any shortages that occur.
Maintain lobby cleanliness and adequately stock plastic ware, cups, lids, condiments, and related items.
Complete and submit commissary orders at the proper times.
Complete weekly cleaning lists and daily checklists before ending each shift.