Camp Host

Blue Water•Strafford, NH

5d•$17 - $18•Onsite

About The Position

The Camp Host helps create a positive guest experience at a campground by greeting visitors, answering questions, assisting with problems, sharing information about the resort and local attractions, and possibly collecting campground fees. The role also supports recreation operations and activities through promotional efforts and helps keep the property clean, orderly, well-manicured, and guest-ready. Duties include preparing weekly revenue and attendance reports, cleaning interior and exterior facilities—particularly bathroom buildings—performing light maintenance, picking up litter, and maintaining a neat and orderly campsite. The Camp Host assists other employees as needed and performs other duties as assigned. Regular and reliable attendance is expected. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This is a seasonal role. The Camp Host reports to the General Manager and works closely with the Assistant General Manager. The work takes place outdoors, and the employee must be able to perform in all types of weather. Seasonal roles are not eligible for health benefits but are eligible for sick time and holiday pay.

Requirements

High school degree or GED equivalent.
Previous customer service experience required.
Excellent communication and customer service skills, including the ability to remain calm and friendly when confronted with upset visitors or problems.
Basic writing and computer skills.
Ability to work positively with other campground employees and staff members.
Ability to support all company policies and procedures.
Thorough knowledge of recreation industry programs and amenities.
Ability to be on their feet, ride a bike, and/or drive a golf cart, and move around freely with guests.
Frequently able to sit, talk, or hear; walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms.
Occasionally lift and/or move up to 50 pounds.
Close vision and ability to adjust focus.
Ability to work outdoors in all types of weather conditions.

Responsibilities

Greet guests and answer their questions.
Collect campground fees, as applicable.
Prepare weekly revenue and attendance reports.
Help guests solve problems.
Clean exterior and interior facilities, particularly bathroom buildings.
Perform light maintenance.
Provide information about the resort and local attractions.
Pick up litter throughout the complex.
Maintain a neat and orderly campsite.
Assist other employees when asked.
Help ensure the property is clean, orderly, well-manicured, and guest-ready.
Assist in promoting recreation operations and activities to internal and external sources.
Perform other duties as assigned and maintain regular, reliable attendance.