CAMP COUNSELOR

Hubbard Family Swim School•Phoenix, AZ
•$15 - $19•Onsite

About The Position

Under the general supervision of the Camp Director, the Camp Counselor manages daily activities for an assigned group of campers in accordance with Camp Hubbard’s safety and service standards. The counselor works with other counselors and is directly responsible for campers’ safety and participation. The position calls for leadership, collaboration, sound decision-making, personal responsibility, and effective communication with counselors, the Camp Director, coaches, parents, and campers. Counselors are expected to perform their duties with ethical conduct, community stewardship, initiative, and responsive service. The Camp Counselor helps provide a safe, active environment that supports campers’ physical, social, and emotional growth. The role includes supervising campers throughout camp activities and transitions; leading group activities; supporting campers’ wellbeing and development; communicating with parents and the Camp Director; maintaining accurate records; and keeping equipment and facilities organized and safe. Counselors are also expected to follow camp policies, curriculum, safety guidelines, and emergency procedures, attend scheduled meetings and training, and serve as positive role models for campers and staff.

Requirements

  • Two years of high school.
  • At least one year of experience working with youth, or education classes.
  • CPR, AED, and First Aid certification required.
  • Ability to work flexible hours, including some evenings.
  • Emotional maturity.
  • Enjoyment of sports and the outdoors.
  • Genuine interest in the character development of youth.
  • Personal acceptance of Camp Hubbard’s four core values: Everyone is Family, Do Small Things with Great Love, Whatever It Takes, and Embrace Learning.
  • Ability to talk, hear, stand, walk, stoop, crouch, and swim frequently; use hands to feel and reach; work outdoors in extreme temperatures, including in the pool, for up to seven hours per day; frequently lift, hold, or move equipment or a small child weighing up to 50 pounds; and operate bus emergency exits.
  • Close, distance, and peripheral vision and ability to adjust focus.
  • Warmth and humor, including the ability to engage customers and staff without offending them and demonstrate a passion for excellence.
  • Clear, professional verbal and written communication and the ability to handle customer requests patiently and thoroughly.
  • Ability to assess a customer’s or child’s needs and communication style and respond appropriately.
  • Problem-solving skills, including investigating issues, analyzing information, drawing conclusions, and finding solutions with minimal management guidance.
  • Accountability, including accepting responsibility, finding solutions, receiving feedback, and balancing company policy with customer benefit.
  • Results-focused initiative, including prioritizing work, organizing resources, and completing tasks without frequent reminders.
  • Attention to detail, accuracy, time management, and ability to perform multiple tasks while supporting campers’ safety and success.
  • High integrity, ethical conduct, and dependability.
  • Leadership and teamwork skills, including fostering cooperation, supporting others, and helping bring out the best in others.
  • Prepare for customer inquiries by studying Camp Hubbard, its services, and customer service processes.

Nice To Haves

  • Experience in camp, youth programs, recreation, working with children, or a related field.

Responsibilities

  • Provide an experience consistent with Camp Hubbard’s mission and philosophy and model its core values.
  • Know, understand, enforce, and follow camp programs, systems, policies, rules, regulations, lesson techniques, safety guidelines, and emergency procedures; remain responsible for campers’ health, safety, and whereabouts.
  • Maintain a professional appearance and demeanor and demonstrate initiative, enthusiasm, flexibility, attention to detail, and follow-through.
  • Facilitate communication between parents and counselors at camper check-in and departure, and document check-in and check-out times.
  • Build positive, supportive relationships with campers and provide motivation and guidance.
  • Communicate daily with the Camp Director about camper, parent, staff, equipment, or facility issues.
  • Communicate professionally and patiently with parents about their campers’ experiences, document inquiries and responses when applicable, and escalate issues to the Camp Director as needed.
  • Serve as a positive role model in conversation, exercise, food choices, personal habits, and attitude; encourage good manners and courtesy at mealtime.
  • Help campers with daily self-maintenance, including lunch, preparing for swimming, and taking personal belongings home.
  • Be aware of campers’ medical needs, observe campers for signs of illness or injury, and maintain accurate records of attendance, health issues, problems, and injuries.
  • Lead opening and closing circle time and organize and lead small- and large-group activities, including crafts, songs, games, swimming, archery, and soccer.
  • Support campers’ success in activities and foster a positive group environment by observing and mediating relationships and behaviors.
  • Know the daily curriculum and schedule, participate enthusiastically in weekly themes, and initiate ideas to engage campers.
  • Maintain camp supplies and equipment, put away class equipment, report damage, and keep facilities clean, organized, and safe.
  • Actively monitor the pool deck and water and take responsibility for campers’ safety in the pool area.
  • Supervise campers throughout bus rides, enforce safety precautions, and provide songs, games, and stories.
  • Work as part of a team and complete tasks with little direct supervision.
  • Identify, respond to, and resolve camper behavior issues or disputes promptly and effectively.
  • Attend scheduled staff meetings and training, continue developing expertise in job duties, and perform miscellaneous related duties.
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