Calling Refill Pharmacy Technician

UnitedHealth Group•Roseville, MN

4d•Onsite

About The Position

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Requirements

High School Diploma/GED OR 4+ years of experience working as a Pharmacy Technician
Active and unrestricted Pharmacy Technician license in the state of Minnesota
Intermediate level of proficiency with Windows PC applications including the ability to navigate and learn new and complex computer system applications
Ability to work onsite at 2685 Patton Rd. Roseville, MN 55113, Monday through Friday with 8-hour shifts between the hours of 8:00am-5:00pm
Ability to stand, walk, and lift to 30 lbs.

Nice To Haves

National Pharmacy Technician Certification (PTCB)
Previous Home Infusion experience
Pharmacy/prescription data entry experience
Ability to work independently and as a team
Self-directed

Responsibilities

Enter prescriptions from intake to order completion and verify member/patient data
Contact patients, pharmacists, and doctor's offices as a liaison for the pharmacy team
Communicate clearly and concisely via phone and electronic methods to patients, physicians, and other healthcare providers
Contact patients to complete refill assessments, request payment information, establish delivery details, and set up treatment in the Ambulatory Infusion Suite and/or other outpatient facilities
Access, input, and retrieve prescriptions and medical/lab information from computer system
Verify whether medication is reimbursable and resolve rejected claims
Process prescription refills and interpret supply needs as related to various therapies
Resolve customer issues, ensuring accurate information is provided
Able to multitask and channel communication from various business partners, driving patient centric quality care
Follow all State and Federal regulations and Pharmacy Policies and Procedures, adhering to HIPAA and confidentiality code of ethics