Call Centre Agent - Work at Home
About The Position
Call Centre Agent - Work at Home $20.00-$24.00/hour + Benefits. If you are a mature sales or call centre customer service representative, come join our team of professional fundraising agents to elevate your career and use your skills to help make our world a better place. We are a Canadian agency on a mission to inspire fundraising. We provide a warm and friendly voice to the largest and most respected charities in Canada. Our team is passionate, engaged and extremely effective. We call existing supporters to raise funds for important causes around the globe. So while there are no cold calls or high-pressure tactics, we are a performance team and results matter. We hope they motivate you as well. Quit your day job, come help us save the world! Job Description: Inspire fundraisers connect with, laugh with and uplift the lives of our client's donors - even if just for a few moments. Their work goes beyond raising funds for some of the world's most worthwhile causes; it's about creating a human connection with every donor. They enjoy being able to deliver world-class results autonomously, while representing great causes and being part of a passionate team. Each day and each call can be different. We find new child sponsors, welcome new donors, renew event participants, and invite donors to give monthly. We thank, connect, engage and inspire. We look for creative new ways to delight on every call. We are all about teamwork, customer connections and most importantly, having fun while we do it. This is a full-time, outbound, work-from-home position.
Requirements
- Mature sales or call centre customer service representative.
- Love talking to people and are a great communicator.
- Looking for full-time hours, 40 hours a week.
- Availability to work evenings (1:00PM - 10:00PM EST Mon -Thu, 10:00AM - 7:00PM EST Fri).
- Availability to work occasional Saturday shifts (10:00AM to 5:00PM).
- Technically savvy and self-reliant.
- A minimum of 2 years’ customer service and call centre experience.
- Newer-version Windows PC or laptop computer (Apple or Mac are not supported).
- High-speed cabled internet connection (min of 25 mbps down/5 mbps up).
- A USB headset and webcam.
- A professional work from home office space.
Responsibilities
- Connect with, laugh with and uplift the lives of our client's donors.
- Raise funds for important causes.
- Find new child sponsors, welcome new donors, renew event participants, and invite donors to give monthly.
- Thank, connect, engage and inspire donors.
- Look for creative new ways to delight on every call.
Benefits
- $20.00 - $24.00 hourly w bonuses
- Permanent, full-time employment with consistent hours and growth opportunities
- 100% paid training and health benefits (at 3 months)
- Engagement with world-class charitable organizations
- Training opportunities, lunch-and-learns, workshops
- Team culture and activities, ice breakers, community events
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
