TEXAS only - Work at Home Call Center Representative

InfoCision Management Corporation • , TX

10d • Remote

About The Position

This is a remote call center representative position in Texas. The role involves working on behalf of various organizations to raise funds through outbound/inbound calls. The positions require sales, such as selling memberships, products, or services, and are not customer service roles. The company emphasizes a work-from-home environment where representatives can discuss important topics and raise funds for great organizations.

Requirements

• A home office or dedicated quiet place to work, free from noise and distractions.
• Computer skills: ability to copy and paste, toggle between browsers, and perform basic troubleshooting.
• Willingness to learn.
• Identity Verification: Must bring a current, valid photo ID on the first day of training.
• Passing Background Check.
• Exceptional conversational skills.
• Ability to multi-task.
• Windows PC/Laptop (No Macbooks or Chromebooks).
• Minimum 14” monitor/screen.
• Windows 11 ONLY.
• At least 8GB of RAM (Must have at least 6GB usable RAM).
• Intel or AMD Processor.
• Google Chrome (Current Version).
• Windows Defender antivirus and Firewall must be turned ON. All other antivirus applications must be uninstalled.
• Ping per InfoCision client for Windows PC’s must not exceed 80ms max round trip.
• United States based High-speed internet only. No cloud-based internet, VPN’s, satellite, cellular services, or hotspots.
• Minimum of 50 Mbps download speed and 10 Mbps upload speed.
• ISP must be Stable and located within the United States and its territories.
• Hard-wired connection, using an Ethernet cable or LAN cable, to your router/modem.
• A cell phone (preferred) or landline is required for multi-factor authentication calls.
• Web cam.
• External speakers or sound on your computer.
• External Wired Mouse.
• USB Wired Headset (wireless headsets are NOT compatible). The headset must have a Single USB connection without a 3.5 mm (headphone jack) connection.

Nice To Haves

• Dual monitors are recommended, but not required.
• Cat5 (Category) Ethernet cord or higher is recommended.

Responsibilities

• Work on behalf of organizations like St. Jude Children’s Research Hospital, March of Dimes, Feeding America, College Republicans, and The National Rifle Association.
• Work in a blended work from home outbound/inbound call center environment.
• Discuss topics that matter and raise funds for great organizations.
• Engage in sales activities, including selling memberships, products, or services.

Benefits

• Virtual Paid Training
• Rewards & Recognition Programs
• Weekly pay, with the ability to access a portion of your earned pay a few times per week
• Weekly bonus potential
• Medical (for Full-time employees)
• Dental (for Full-time employees)
• Vision (for Full-time employees)
• 401k (for Full-time employees)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed