VIRGINIA only - Work at Home Call Center Representative

InfoCision Management Corporation • , VA

4d • Remote

About The Position

We're looking for dependable, customer-focused individuals to join our growing remote call center team. If you're an excellent communicator who enjoys helping customers and working from home, we'd love to hear from you.

Requirements

• Excellent verbal communication skills.
• Strong customer service skills.
• Comfortable using a computer and navigating multiple applications.
• Ability to multitask while speaking with customers.
• Windows PC or laptop with at least 8 GB of RAM (No MacBook or Chromebook)
• Webcam
• USB Headset
• Wired mouse
• Reliable high-speed internet with a hard-wired connection. No satellite or cellular services are accepted.
• A quiet, distraction-free workspace

Responsibilities

• Answer inbound customer calls professionally and courteously.
• Make outbound calls on behalf of a variety of clients.
• Follow client-specific call flows and procedures.
• Provide outstanding customer service and problem resolution.
• Accurately document customer interactions.
• Meet quality, attendance, and performance expectations.

Benefits

• 100% Remote Work from Home
• Paid Training
• Weekly Pay
• Access a Portion of Your Earned Wages Multiple Times Each Week
• Flexible Scheduling
• Employee Recognition & Rewards Program
• Opportunities for Career Growth and Advancement
• Supportive Leadership Team

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed