Call Center Supervisor
Automated Health Systems•Orlando, FL
•Remote
About The Position
Automated Health Systems, a dynamic healthcare company, has a full-time remote supervisor. This position does require you to pick up equipment at our office in Tallahassee. As a Call Center Supervisor, you will be responsible for leading a team of Customer Service Representatives that assist customers with MA Medicaid eligibility, enrollment and related tasks.
Requirements
- Minimum three years’ experience in a direct call center supervisory position with demonstrated skills in coaching and staff development required.
- Minimum of two years’ experience with call center operations required.
- Strong PC proficiency (i.e., Microsoft Excel) required.
Nice To Haves
- Bilingual language skills (i.e., Spanish) a plus.
Responsibilities
- Leading a team of Customer Service Representatives that assist customers with MA Medicaid eligibility, enrollment and related tasks.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
