Call Center Specialist

The Christ Hospital Health Network • Fort Mitchell, KY

2d

About The Position

Answers phone calls and schedules patient care activities. Facilitate flow of information between physicians, patients, and clinical areas. Obtains and verifies appropriate personal, demographic and financial information for the purposes of ensuring quality patient care through proper patient identification and maximum reimbursements for all billable clinical services rendered.

Requirements

• Ability to answer phone calls
• Ability to schedule patient care activities
• Ability to facilitate flow of information between physicians, patients, and clinical areas
• Ability to obtain and verify appropriate personal, demographic and financial information
• Ability to ensure quality patient care through proper patient identification
• Ability to ensure maximum reimbursements for all billable clinical services rendered

Responsibilities

• Answers phone calls
• Schedules patient care activities
• Facilitates flow of information between physicians, patients, and clinical areas
• Obtains and verifies appropriate personal, demographic and financial information
• Ensures quality patient care through proper patient identification
• Ensures maximum reimbursements for all billable clinical services rendered

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed