Call Center Sales Representative

Humach, LLCDallas, TX
Remote

About The Position

Humach (humans + machines) is a world-class customer experience outsourcer blending proven contact center expertise with next generation AI technologies. We partner with leading brands to deliver exceptional sales and support experiences that are compassionate, reliable, and results driven. Our people bring empathy, judgment, and a human touch while our AI solutions deliver speed, consistency, and efficiency, reducing costs while enhancing quality. Together we resolve issues and strengthen customer loyalty. Humach is now accepting applications for remote call center sales and customer service agents. Individuals will make business to business sales calls to offer products on behalf of a publishing company or provide customer service support. This is a fully remote position and open to candidates who reside and are authorized to work in Iowa, Wisconsin or Texas. All positions require working exclusively from a home office, and employees must provide their own computer equipment, wired headset and reliable high-speed internet. Candidates will be asked to complete a systems scan to confirm technical and internet requirements are met.

Requirements

  • Experienced and a natural at interacting with customers
  • Confident in ability to handle sales conversations given proper training
  • Comfortable taking customer calls, providing information, and answering questions
  • Know how to use a computer to get your work done
  • Get excited about performance goals and regularly meet or exceed them
  • Punctual and have a consistent work history
  • Keep good records and know where to find everything
  • Provide own computer equipment, wired headset and reliable high-speed internet

Nice To Haves

  • A dependable, ambitious and positive person who is a natural at selling and communicating with customers
  • Likes working on computers
  • Loves talking to people
  • Strong team player

Responsibilities

  • Make business to business sales calls to offer products on behalf of a publishing company
  • Provide customer service support

Benefits

  • medical
  • dental
  • life insurance
  • 401k
  • flexible spending
  • paid time off
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