Call Center Sales Representative

Lithia & Driveway•Dallas, TX

1d•Onsite

About The Position

At Driveway.com, car buying and selling meets convenience—no haggling, no pressure, no leaving your couch. Backed by Lithia & Driveway’s 300+ dealerships nationwide, we’re blending the best of tech and human touch to make car ownership simple, transparent, and (dare we say) enjoyable. We're looking for Sales Representatives who are passionate about connecting with customers, generating opportunities, and turning interest into sales. In this role, you'll engage with both new and existing customers, create leads through outbound outreach, and nurture warm inbound leads who are already exploring their next vehicle purchase. You'll build relationships, identify customer needs, and guide buyers through a seamless digital car-buying experience from first conversation to final delivery.

Requirements

Prior experience in sales, customer service, or other customer-facing roles within a metrics-driven environment.
Excellent communication skills (phone, email, text).
Organized, detail-oriented, and confident handling multiple tasks.
A calm, solution-driven approach under pressure.
High School graduate or equivalent, 18 years or older required.

Responsibilities

Be the trusted guide for customers as they navigate their digital car purchase.
Communicate with customers via phone, text, and email to answer questions and explain next steps.
Support financing, documentation, and coordination for smooth vehicle delivery.
Provide timely updates, set clear expectations, and resolve concerns with professionalism.
Keep detailed notes and manage multiple customer journeys at once.