Call Center Rep Monday thru Friday 10:00 AM to 6:00 PM
TRICARE AT INSPIRA•Pleasantville, NJ
•Onsite
About The Position
TriCare Medical Transportation is South Jersey’s premier medical transportation company. We are a large-scale 24/7 operation with over 300 employees and 130 vehicles, providing service from our headquarters in Pleasantville, NJ and two satellite locations in Vineland and Cherry Hill. As a Call Center Representative, you will be a key player on our Call Center team.
Requirements
- Schedule will me Monday thru Friday, 10:00 AM to 6:00 PM
- Proficient computer skills
- Excellent communication skills
- Ability to work in high pressure situations
- Clean background check
- Negative drug screening
Responsibilities
- Receive, evaluate and prioritize incoming calls to determine the appropriate level of medical transportation response
- Schedule trips, collect the appropriate information and enter data into computer aided dispatch software (CAD)
- Maintain accurate records and monitor workflow for scheduled appointments
- Operate a multi-line telephone system and various computer systems
- Be courteous and professional to patients, facility employees, co-workers, supervisors and the public at all times
- Have a good understanding of South Jersey geography
Benefits
- Medical, Dental & Vision Insurance
- Paid time off (PTO)
- 401(k) after 6 months of service
- Paid training and certifications
- Opportunities for growth and advancement
- Annual increases
- $ 5000 Tuition Reimbursement available
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
