Call Center Representative With Bachelor's Degree
TEKsystems•Irving, TX
•$19 - $24•Onsite
About The Position
This is a contract-to-hire position for an auto finance company. There are two distinct roles available, and the hiring manager will determine the final placement. The roles involve customer assistance, account management, payment information, title requests, and payment options. One role also includes light collections for customers who have missed one payment. Another role supports customer inquiries, dealership interactions, title processing, lien perfection, and coordination with state DMV offices. Fluency in Spanish is a plus and may result in a pay differential.
Requirements
- Completed 4 year Bachelor’s Degree Required
- Financial experience
- Call center
- Data entry
- Auto finance
- Bachelor's degree
Nice To Haves
- Spanish speakers
Responsibilities
- Answering incoming calls throughout the day from customers who need assistance with their account, payment information, title request, and payment options.
- This position is a light collections positions, meaning you’re calling customers who have only missed one payment (between 1 and 29 days past due).
- This role supports critical activities involving customer inquiries, dealership interactions, title processing, lien perfection, and coordination with state DMV offices.
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
