Call Center Representative - Call Center
About The Position
Under the general direction of the Call Center Coordinator KC or appropriate Practice Administrator/Manager, provides telephone support to the clinics by answering patient calls; Accesses the Epic system; Creates in basket messages; and performs other duties as assigned. Providence caregivers are not simply valued – they’re invaluable. Join our team at Kadlec Regional Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Requirements
- 2 years Customer service experience
Nice To Haves
- Clerical, medical, and call center/phone work experience
Responsibilities
- Provides telephone support to the clinics by answering patient calls
- Accesses the Epic system
- Creates in basket messages
- Performs other duties as assigned
Benefits
- Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
