Full Time Call Center Representative - work hybrid

TRANZACT•Tampa, FL

43d•$62,000 - $75,000•Hybrid

About The Position

TRANZACT is a leading direct-to-consumer insurance services business, specializing in the distribution of Medicare Advantage, Medicare Supplement and Life & Supplemental insurance policies. Our focus is on leveraging our highly skilled team of over 3,000 professionals to deliver innovative solutions for our insurance carrier partners and provide consumers with a best-in-class experience. We work with some of America’s largest insurance brands to attract, educate and connect with consumers. Our diverse team of analysts, writers, engineers, designers, business leads, data scientists and sales professionals all work together to create thoughtful, data-driven and effective marketing, technology, sales and servicing strategies. These efforts have resulted in TRANZACT earning recognition and winning awards from some of the biggest names in the industry. When you become part of TRANZACT, you join a team of passionate people who push for excellence, follow through on commitments, and love to succeed together. Our culture rests on a simple principle – “Be Real” – that means being genuine, keeping your word, and having the courage to make tough decisions. Our “Be Real” values resonate and are meaningful to us. We are entrepreneurial, fast paced and empower our people. We know how to make things happen and know that our people are always the source of our success. If you're applying through Indeed, please be sure your contact information (phone/email address) is correct on your Indeed profile prior to submitting your application!

Requirements

Full-time inside sales positions
Must have or be able to obtain an Insurance License
Works directly with consumers to help them obtain new policies
Works in a call center setting
Spanish speaking candidates encouraged to apply

Nice To Haves

New to the Insurance Industry? Not a problem! Some of our best sales agents come from hospitality, teaching, marketing and other fields.

Responsibilities

Contacts and qualifies prospective customers and explains features and merits of policies offered, recommending amount and type of coverage based on analysis of prospect's circumstances
Communicates professionally with customers to explain policies, show value of brand(s) represented, follow-up as necessary to sell appropriate plans or policies
Calculates and/or quotes premium rates for recommended policies
Develops and maintains thorough product knowledge
Demonstrates a high degree of integrity and follows compliance/quality assurance requirements
Utilizes client and/or company-provided computer systems to perform accurate and timely data entry and submit applications
Follows scripts and designated sales processes to complete sales in a compliant and effective manner
Actively participates in training and coaching on an ongoing basis to improve performance
Other duties may be assigned