Call Center Representative
Together Women's Health, LLC•Flowood, MS
About The Position
Southeast Urogyn, a practice partner of Together Women’s Health (TWH), an industry leading network of medical providers in the women’s health field, is adding a Call Center Representative to their team. This role is the first point of contact between patients and providers.
Requirements
- Strong commitment to providing excellent patient care and support.
- Manage multiple calls and perform tasks in a fast-paced environment.
- Proficiency with call center software, EHR (Athena preferred) and basic computer skills.
- Basic understanding of medical terminology and healthcare procedures.
Nice To Haves
- Scheduling experience highly preferred
Responsibilities
- Respond to incoming calls while always providing outstanding customer service.
- Answer patient questions and provide information regarding office hours, procedures, and directions.
- Schedule appointments and provide follow-up calls.
- Any additional task to support clinical operations.
- Must be willing to travel between locations.
Benefits
- Health Care Plan (medical, dental & vision)
- Retirement Plan with a generous company match
- Life Insurance
- Paid Time Off
- Short-Term Disability
- Long-Term Disability
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
