Call Center Representative (39744)

COMMUNITY HEALTH CARE•Tacoma, WA

12d•$20 - $29•Onsite

About The Position

Community Health Care is a leading non-profit organization that offers quality health care to underserved patients in Pierce County. We provide comprehensive family practice care, including medical, dental, pharmacy, and behavioral health services in our seven clinics. We seek to continuously improve our commitment and service to our patients and community. We want you to join us in our mission to provide the highest quality healthcare with compassionate and accessible service for all. We offer a competitive benefits package including Medical, Dental, Paid Vacation, Sick Leave, 12 Paid Holidays, Life Insurance, Flexible Spending Account, Continuing Education, Employee Assistant Program and more! We are looking for Call Center Representative to join our clinics! The Call Center Representative is responsible for a variety of receptionist, clerical, and billing duties, such as answering and screening phone calls, taking messages, scheduling patient appointments, checking in patients, obtains billing information, providing patient account assistance, plus maintaining medical charts. They also assist patients with filling out information for registration, letters, medical records, and insurance forms.

Requirements

High School Diploma plus 1 year experience as a Medical Receptionist/Medical Call Center Representative or combination of relevant experience and education.
We encourage anyone with a relevant combination of education and experience to apply.

Responsibilities

answering and screening phone calls
taking messages
scheduling patient appointments
checking in patients
obtains billing information
providing patient account assistance
maintaining medical charts
assist patients with filling out information for registration, letters, medical records, and insurance forms