Call Center Representative

CARCHEX • Cockeysville, MD

142d • Onsite

About The Position

CARCHEX, a leading seller of vehicle protection plans for over 20 years, is looking to add talented individuals to our growing Pre-Sales Team. Put your excellent communication skills to work in an environment where you can have fun, further your career and earn competitive compensation. CARCHEX Pre Sales Phone Agents are a critical point of contact for our valued customers. These energetic team members engage with customers, ask qualifying questions and transfer the customer to a waiting Sales Representative.

Requirements

• Enthusiastic phone presence
• Basic computer skills
• Open to coaching and learning new skills
• Motivated, energetic and driven to succeed
• Pleasant, patient and friendly demeanor

Responsibilities

• Have captivating conversations with consumers across the nation
• Deliver a positive customer experience by speaking to interested customers with professionalism and enthusiasm.
• Engage customers with our industry leading protection offerings.
• Confirm information provided by customers.
• Ensure interested customers are successfully transitioned to a sales representative.

Benefits

• Health, Dental, Vision Insurance
• Company Paid Life Insurance
• Voluntary Life, Long-Term Disability, Short-Term Disability, Hospital Indemnity, Critical Illness, Legal and Pet Insurance
• 401(K) With a Competitive Employer Match

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed