Call Center Representative
Bath Planet•Monroe, LA
•Onsite
About The Position
Call Center Representative – Monroe & West Monroe, LA Pay: Competitive hourly rate + bonus opportunities Now Hiring – Join a Growing Team Tubbs by Grubbs, a leader in the bath remodeling industry with over 25 years of success, is seeking motivated and customer-focused Call Center Representatives to join our team. If you enjoy speaking with people and want to grow your career in a fast-paced environment, this is a great opportunity.
Requirements
- Strong customer service and communication skills
- Comfortable handling a high volume of phone calls
- Basic computer skills and accurate data entry ability
- Positive attitude and team-oriented mindset
- Ability to follow scripts while thinking independently
Nice To Haves
- Previous call center, telemarketing, or sales experience preferred
Responsibilities
- Contact homeowners to set qualified appointments for free consultations
- Follow provided scripts while adapting to customer needs
- Answer inbound calls from prospective customers
- Handle questions and address objections professionally
- Accurately enter customer information and appointment details
- Confirm appointments and follow up as needed
- Maintain and update lead information and reports
Benefits
- Paid training provided
- Opportunity to earn bonuses and advance into sales roles
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
