Call Center Representative
CARCHEX•Cockeysville, MD
•$18 - $26•Onsite
About The Position
Join the CARCHEX Team as a Pre-Sales Phone Agent! Great conversations. Great teammates. Great earning potential. At CARCHEX, we've been helping drivers protect their vehicles for more than 20 years, and we're growing! We're looking for enthusiastic, people-focused professionals to join our Pre-Sales Team. If you enjoy talking with people, thrive in a fast-paced environment, and want a career with a company that invests in your success, we'd love to meet you.
Requirements
- A confident and enthusiastic phone presence
- Strong communication and listening skills
- Basic computer proficiency
- A willingness to learn and accept coaching
- A positive attitude and strong work ethic
- A friendly, patient, customer-first approach
Responsibilities
- Connect with customers from across the country
- Build rapport through friendly, engaging conversations
- Ask qualifying questions and verify customer information
- Introduce customers to our vehicle protection solutions
- Seamlessly connect qualified customers with a Sales Representative
- Help create an outstanding customer experience every step of the way
- No cold selling—your role is to qualify interested customers and set them up for success.
Benefits
- Paid training
- Supportive coaching and ongoing development
- A fun, team-oriented work environment
- Medical, Dental & Vision Insurance
- Company-paid Life Insurance
- Voluntary Life Insurance
- Short-Term & Long-Term Disability
- Hospital Indemnity & Critical Illness Insurance
- Legal Insurance
- Pet Insurance
- 401(k) with a competitive company match
- Generous Paid Time Off
- Sick & Safe Leave
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
