Call Center Representative

Four Seasons Kanga Roof • Roseville, MI

25d • Onsite

About The Position

Four Seasons Kanga Roof is hiring a part-time Call Center Representative in Roseville, MI. This part-time customer service position pays $18 – $22 per hour and places you at the heart of our energetic team. You'll work part-time hours in our Roseville office, with shifts that vary but always fall within our business hours of Monday through Friday, 8:00 a.m. to 5:00 p.m. Additionally, you'll work one Saturday per month from 9:00 a.m. to 12:00 p.m. Every shift is on-site, so you'll be part of the action and energy of our dedicated team environment. Throughout your shift, you will be immersed in a high-energy, sometimes noisy environment, working closely with your teammates to achieve shared goals and deliver top-notch service.

Requirements

• Strong organization and communication skills
• Ability to master schedules and details with confidence
• Ability to thrive in a high-energy, sometimes noisy environment
• Commitment to your team, goals, and clients
• Must have the ability to pass a background check.

Nice To Haves

• Proficiency with technology

Responsibilities

• Answer incoming calls, directing them to the right person with professionalism and clarity.
• Turn client inquiries into appointments for our sales team, ensuring our calendar stays full and organized.
• Enter client data into our CRM system.
• Make outbound calls to both current clients and potential customers.

Benefits

• Health, dental, and vision insurance
• 401(k) with match
• Earned sick pay (up to 9 days)
• Earned PTO (up to 10 days)
• Life insurance
• Paid learning opportunities
• Personal development reimbursement
• Referral bonus program
• Profit sharing

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed