Overnight Call Center Rep - Drug Testing Team

Vertical Screen Inc. • Warminster, PA

2d • Onsite

About The Position

The Occupational Health Services Researcher supports our clients’ applicants by handling incoming calls regarding drug screens and other health services. This is a full-time in office position located in Warminster, PA. We are looking to fill an overnight 10pm-6am shift Monday through Friday. Training for this position will be during the day for the first few weeks (shift flexible) This position pays $16.00/hr.

Requirements

• Must be able to work in a fast paced, inbound/outbound call center environment
• Ability to multitask
• Strong attention to detail
• Ability to efficiently operate and navigate a computer and internal software
• Excellent verbal and written communication skills
• Must be proficient in Microsoft Office

Nice To Haves

• Fluency in Spanish a plus!

Responsibilities

• Handle a high volume of inbound or outbound calls
• Evaluate documentation and information needed
• Processing and following up on invoices and faxes
• Administrative duties such as filing, scanning, and mailing different types of documents
• Maintain and document detailed notes in system regarding correspondence with applicants

Benefits

• Medical, dental and vision coverage with spouse/family coverage options
• 401K plan with generous company match
• Flexible spending accounts
• Voluntary insurance coverage plans (life, disability, etc.)
• Paid lunch breaks
• Paid time off
• Paid holidays
• Paid training program/ Internal employee development
• Overtime options available
• Casual dress code
• Flexible work schedules
• RushBus scheduled service from Septa Bus Route 22 and Regional Rail
• Employee referral bonus program
• Discounts through partnerships & neighborhood business programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED