Experienced Call Center Recruiter

OneMCI•Addison, TX

1d•Onsite

About The Position

At MCI, we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities, and contribute to the success of a globally expanding, industry-leading organization. We are seeking an Experienced Recruiter to manage high-volume hiring for our contact center. You’ll be responsible for sourcing, screening, and onboarding top talent. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

Requirements

Diploma or Bachelor’s degree in Human Resources, Psychology, or a related field.
3+ years of recruitment experience in a BPO or high-volume environment.
Strong sourcing, interviewing, and organizational skills.
Familiarity with ATS and recruitment tools.
Ability to manage multiple roles and deadlines.
Must be authorized to work in the country where the job is based.
Subject to the program and location of the position.
Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint.
Must be willing to submit to drug screening.

Responsibilities

Manage full-cycle recruitment for contact center roles.
Source candidates through job boards, social media, and referrals.
Conduct interviews, assessments, and background checks.
Coordinate with hiring managers to understand staffing needs.
Maintain accurate recruitment records and reports.
Support employer branding and recruitment marketing efforts.
Ensure a positive candidate experience throughout the hiring process.

Benefits

Paid Time Off
Paid holidays
Incentives & Rewards (cash bonuses, prizes)
Medical coverage (comprehensive for full-time after 60 days, MEC plans after 30 days)
Dental coverage (for full-time after 60 days)
Vision coverage (for full-time after 60 days)
Retirement savings programs
Short-term disability coverage
Life insurance options
Supplemental Insurance (Accident and critical illness)
Career Growth (internal promotions)
Paid Training
Fun, Engaging Work Environment
Casual Dress Code