Call Center Loan Specialist - 999

Brundage Management Company Inc., providing services for Sun Loan & Tax Service and Storage Hub•San Antonio, TX

5d•$18•Onsite

About The Position

Sun Loan Company is looking for reliable, ambitious, and exceptional Customer Service Center Loan Specialists to join their dynamic team. The ideal candidate is goal-driven and eager to learn about consumer finance and start a fulfilling career. The Customer Service Center Loan Specialist provides support to Sun Loan customers and branch offices from a centralized Customer Service Center by underwriting loans and assisting in the completion of loan funding.

Requirements

Minimum 3 years’ experience in a call center environment or consumer finance.
Understanding of policy and procedure regarding loan underwriting and documentation.
Microsoft Office 365 experience including Outlook, Word, Sharepoint and Teams.
Applicants must be legally authorized to work in the United States without the need for current or future visa sponsorship.

Nice To Haves

Understanding of loan management software preferred.
Bilingual preferred.

Responsibilities

Reviews loan applications along with supporting documentation for approval or denial.
Contact applicant to review loan approval and gather additional documentation as needed.
Encourage borrower to fund the loan by discussing payments amounts and terms.
Process loans and send documents to borrower electronically.
Assist borrower with documents to ensure completion and funding of loan.
Handle inbound customer calls regarding consumer installment loans and servicing loan accounts.
Review and assign unmatched documents in document repository.
Other duties as assigned.