Call Center Customer Support Associate
Crew Carwash•Noblesville, IN
•Onsite
About The Position
At Crew Carwash, our Purpose is to “Create Smiles and Lifetime Customers.” You will have the opportunity to join a Glassdoor Best Place to Work and achieve your full potential! We're really in the people business, we just happen to wash cars!
Requirements
- Answer and respond to customer phone calls, email communications and field requests professionally and timely (both internal and external)
- Research and resolve customer issues and follow up when necessary and appropriate
- Fulfill requests for information and maintain account changes
- Process customer comments and feedback
- Agent is the voice for the customer and funnels feedback & concerns to the Customer Support Supervisor or Director
Nice To Haves
- Smile!
- Live our #1 Value of Safety
- WOW! Customers
Responsibilities
- Smile!
- Live our #1 Value of Safety
- WOW! Customers
- Answer and respond to customer phone calls, email communications and field requests professionally and timely (both internal and external)
- Research and resolve customer issues and follow up when necessary and appropriate
- Fulfill requests for information and maintain account changes
- Process customer comments and feedback
- Agent is the voice for the customer and funnels feedback & concerns to the Customer Support Supervisor or Director
Benefits
- Paid Time Off + 6 paid holidays each year
- Free carwashes
- Group health, dental, and vision
- 401K with company match
- Daily pay options available at no cost to you
- Tuition reimbursement
- Recognition and appreciation events
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
