Call Center Customer Service Representative

TEKsystems • Highspire, PA

6d • $19 - $19 • Onsite

About The Position

EZPass is hiring a Call Center Customer Service Representative for an onsite role in Highspire, Pennsylvania. The representative will handle inbound calls, assist customers with account inquiries, process applications, update customer information, and help ensure smooth transactions. The posting describes a professional, business-casual call center environment and identifies the role as a contract position. The schedule is Monday through Friday, 9:30 AM to 6:00 PM. Pay is $19.00 per hour.

Requirements

• Strong communication skills.
• A passion for helping customers.
• Proactive and detail-oriented approach.

Responsibilities

• Handle inbound calls.
• Assist customers with account inquiries.
• Process applications.
• Update customer information.
• Ensure smooth transactions.

Benefits

• Medical, dental, and vision coverage, subject to eligibility.
• Critical illness, accident, and hospital coverage, subject to eligibility.
• 401(k) retirement plan with pre-tax and Roth post-tax contributions, subject to eligibility.
• Voluntary life and AD&D insurance for the employee and dependents, subject to eligibility.
• Short- and long-term disability coverage, subject to eligibility.
• Health Spending Account (HSA), subject to eligibility.
• Transportation benefits, subject to eligibility.
• Employee Assistance Program, subject to eligibility.
• Time off or leave, including PTO, vacation, or sick leave, subject to eligibility.

What This Job Offers

• Education Level: No Education Listed