Full-Time Call Center Customer Service Agent
Frontline Call Center
•Remote
About The Position
Frontline Call Center is seeking qualified candidates for a temporary disaster response project. This assignment will move quickly once candidates receive client clearance, so applicants must be responsive, prepared, and able to complete all onboarding and training requirements within the required timeframes. All shifts are available 24 hours a day. All requirements are mandatory for this project.
Requirements
- Must reside in FL, NC, SC, GA, PA, TX, or VA.
- Must successfully complete a required background check.
- Windows 11-based computer only.
- Dual-monitor setup.
- At least 16 GB of RAM, with 12 GB usable.
- CPU utilization at 50% or less.
- At least 256 GB of storage; SSD preferred.
- Ethernet/RJ-45 port.
- Wired internet connection (Wi-Fi is not permitted).
- Download speed of 20 Mbps or higher.
- Upload speed of 10 Mbps or higher.
- Ping of 20 milliseconds or less.
- Two monitors.
- Separate keyboard.
- Separate mouse.
- Headset.
- Must not work solely from a laptop screen or laptop keyboard.
- Must be responsive and prepared.
- Must be able to complete all onboarding and training requirements within the required timeframes.
- Must monitor email closely and respond promptly to all requests.
Responsibilities
- Respond to customer inquiries and provide support.
- Complete onboarding and training requirements within required timeframes.
- Maintain a responsive and prepared attitude throughout the project.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
