Call Center Agent I
Olympic Medical Center•Port Angeles, WA
•Onsite
About The Position
Provides excellent customer service according to Olympic Medical Center standards. Manages incoming phone calls and messages from a central call center for all OMP provider-based clinics and Hospital Outpatient Departments, as assigned. Documents telephone messages into EHR and routes them to appropriate departments. Schedules appointments. Answers inquiries.
Requirements
- High School diploma or GED required.
- Customer Service, Reception or Call Center experience preferred
- knowledge of medical terminology preferred.
Responsibilities
- Manages incoming phone calls and messages from a central call center for all OMP provider-based clinics and Hospital Outpatient Departments, as assigned.
- Documents telephone messages into EHR and routes them to appropriate departments.
- Schedules appointments.
- Answers inquiries.
Benefits
- Competitive salary
- excellent benefits
- amazing PNW lifestyle
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
