Calibration Technician - 1st Shift

TTM Technologies•Syracuse, NY

2d•$45,354 - $71,688

About The Position

TTM Technologies is hiring a Calibration Technician to support its Quality Management System. The role maintains calibration and quality records, controls documented information, coordinates customer returns and complaints, and supports inspection activities. It serves as a coordination point among Quality, Operations, Supply Chain, and customers to help ensure compliance with internal procedures and customer and regulatory requirements. The technician maintains calibration records and databases, coordinates calibration activities, tracks equipment status and certificates, processes RMAs and customer complaints, and coordinates customer and third-party source inspections. The role also supports audits, quality reporting, document control, continuous improvement, and corrective action activities. The employee is expected to build customer relationships through professional collaboration and to respond promptly to customer requirements. This role requires compliance with TTM export-control policies and applicable laws, including ITAR, EAR, and OFAC requirements. The job description describes routine assignments requiring limited judgment and notes that the position has little or no decision-making role.

Requirements

Ability to perform assigned tasks independently with limited supervision and to work as part of a team.
Ability to read and understand PCB drawings.
Ability to perform repetitive tasks accurately and demonstrate attention to detail.
Ability to use measurement tools such as calipers, gauges, or CMM equipment.
Ability to work in a dynamic, fast-paced environment and handle interruptions as needed.
Ability to perform basic computer tasks; strong computer skills and technical aptitude.
Understanding of related interdepartmental processes.
Ability to collect data and update measurements.
Strong English verbal and written communication, planning, and organizational skills.
Ability to manage multiple administrative and written tasks professionally and accurately within designated timelines.
High school diploma or equivalent preferred.
Must comply with TTM export-control policies and applicable laws, including ITAR, EAR, and OFAC.

Nice To Haves

One to two years of manufacturing experience preferred.
Experience in the aerospace industry, including familiarity with AS9100, AS9102, IPC-6012, or IPC-A-600, is a plus.
Experience with calibration systems and document control.
Previous experience reading and interpreting GD&T requirements on manufacturing drawings is helpful.
PCB experience preferred, but not required.
Experience with ETQ Reliance and Oracle is a plus.

Responsibilities

Maintain the calibration database for inspection, measuring, and test equipment.
Schedule calibration activities and coordinate with internal teams and external calibration providers.
Track calibration status, certificates, and out-of-tolerance conditions.
Ensure calibration records are accurate, complete, and retained according to record-retention requirements.
Process Return Material Authorizations (RMAs) according to company procedures.
Log, track, and route customer complaints to appropriate functions.
Support timely complaint investigations and communication with internal teams.
Maintain complaint and RMA records, metrics, and closure status.
Coordinate customer and third-party source inspections.
Assist with internal and external audits, including ISO 9001, AS9100, and customer audits.
Maintain quality records and databases.
Ensure controlled documents are reviewed, approved, released, and distributed correctly.
Track quality metrics and provide status reports as requested.
Support continuous improvement and corrective action activities.
Develop customer relationships through collaboration, respect, professionalism, trust, and integrity; understand customer requirements and take prompt, appropriate action.
Coordinate with supplier quality, receiving, procurement, and production departments to obtain and compile documentation for source-inspection packages.
Perform other related duties as assigned.
Follow TTM export-control policies and applicable laws, including identifying ITAR products and restricted technical data, recognizing foreign-person visitors, following visitor-authorization procedures, understanding export requirements for shipments, and managing vendor approvals for ITAR manufacturing and services.

Benefits

Medical insurance
Dental insurance
Vision insurance
401(k)
Flexible spending accounts
Health savings accounts
Accident benefits
Life insurance
Disability benefits
Paid vacation
Paid holidays
Annual or quarterly company bonus may apply based on position assignment
Alternative-shift positions may be eligible for a shift premium based on assigned shift and location