Calibration Manager

ATS FAMILY•Billerica, MA

6d•$78,000 - $88,000•Onsite

About The Position

The Calibration Manager is an operational leadership role at Cal-Tek’s North Billerica, Massachusetts location, a wholly owned subsidiary of Applied Technical Services, LLC. The manager plans, coordinates, evaluates, and supervises technical and operational activities and team members, while also performing calibration services and maintaining the technical capability to calibrate most equipment assigned to the department. The role supports the expansion of ATS’s calibration services in the Boston-area market. Cal-Tek provides in-lab and on-site calibration and repair services for electrical, electronic, mechanical, and laboratory equipment.

Requirements

High school diploma or equivalent.
At least 5 years of related experience calibrating precision measurement or test equipment.
At least 3 years of experience in a supervisory or management capacity.
Experience or demonstrated capability managing a team, including hiring, establishing goals and metrics, and coaching for strong performance.
Results-oriented and proactive, with the ability to balance multiple deliverables to drive financial success.
Client-centric mindset and experience engaging with varied client contacts and maintaining strong relationships.
Excellent communication and interpersonal skills, with the ability to develop high-performing teams.
Continuous-improvement and efficiency-focused leadership.
Ability and willingness to work 40 hours and overtime as needed to meet customer demands and schedules.
Ability and willingness to fly and/or drive to client sites, trade shows, or other company-sponsored events up to 25% of the time.
Clean driving record and ability to pass a background check and drug screening.
Ability to lift up to 60 pounds; maneuver around equipment; bend, kneel, stoop, and reach; and climb stepstools or ladders.
Must qualify as a U.S. Person under the stated U.S. export-control requirements.

Nice To Haves

Associate’s or bachelor’s degree preferred.
Experience in a growth-oriented business is strongly preferred.

Responsibilities

Provide leadership and guidance to technicians and other employees in their day-to-day responsibilities.
Manage calibration services and related supplies, with a focus on quality, safety, and compliance.
Work directly with customers to coordinate, support, and deliver calibration services.
Assist inside and outside sales teams with marketing and promoting calibration services.
Manage agreements related to the delivery of calibration services and the purchase of supplies and equipment.
Ensure resources are in place to meet customer requirements and service commitments.
Evaluate department performance and identify opportunities for growth and expansion.
Maintain hands-on technical capability, including the ability to calibrate most equipment assigned to the department.
Manage staff performance in alignment with company policy.
Lead, train, and develop calibration staff to meet departmental and company objectives.
Perform calibration services.