CAGE SUPERVISOR

Caesars Entertainment•Pompano Beach, FL

1d•Onsite

About The Position

At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework. Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values – Together We Win, All In On Service and Blaze the Trail – every day. Our mission, “Create the Extraordinary”. Our vision, “Create spectacular worlds. That immerse, inspire and connect you. We don’t perform magic; we create it with excellence. #WeAreCaesars”. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.

Requirements

Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change.

Responsibilities

Maintain a pleasant, friendly, and welcoming attitude toward all external and internal guests at all times.
Maintain strict confidentiality relative to financial information, operating systems, company policies and procedures, marketing plans, and team member information.
Supervise all Cage activities during assigned shift.
Perform vault responsibilities.
Ensure compliance with Internal Controls, State Regulations, and Company SOPs in all transactions and activities.
Monitor staffing levels to ensure budgetary compliance.
Review Cage Settlement Sheet for reasonability and correctness.
Complete and/or review CTRs, MTLs, CCTLs, CCLs, and all other required Title 31 documentation.
Participate in interviewing and selecting new team members, and train and develop team members.
Issue disciplinary action as needed.
Assign work to team members and monitor for timely and proper completion.
Produce and deliver reports as needed.
Utilize training and existing policies and procedures to make sound business decisions.
Handling disputes and making every effort to achieve guest satisfaction.
Continuously strive to build and maintain rapport with guests by promptly and professionally.
Assist in maintaining a spotless casino by disposing of any cups, glasses, or bottles left by guests.
Improve productivity by recommending improvements, processes, equipment, and systems.
Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same.
Have complete knowledge of all casino events and promotional activities, and assist with disseminating such information to cage staff members.
Keep work area in a clean and orderly manner.
Ensure the safety and security of all guests and team members.
Other duties as assigned or any reasonable request from any member of management.