Cage Shift Supervisor

Treasure Chest Casino•Kenner, LA

1d•Onsite

About The Position

Boyd Gaming Corporation is seeking a detail-oriented Shift Supervisor Cage to join our casino operations team in Kenner, United States. In this role, you will oversee daily cage operations, supervise cashiers, and ensure compliance with gaming regulations while maintaining exceptional customer service standards.

Requirements

Previous supervisory experience in a casino cage or financial environment required
Demonstrated experience in cash handling and financial transactions
Strong mathematical skills and attention to detail
Proficiency in basic computer operations and casino management systems
Excellent interpersonal and leadership skills
Comprehensive knowledge of gaming regulations and responsible gaming practices
Ability to obtain and maintain required gaming license
Strong problem-solving abilities and decision-making skills
Flexibility to work various shifts, including nights, weekends, and holidays
Experience in conflict resolution and customer service
Ability to maintain composure in a fast-paced environment
Strong organizational and time management skills

Responsibilities

Supervise and coordinate daily cage operations and cashier activities during assigned shifts
Enforce casino regulatory rules, internal controls, and accounting procedures to protect company assets
Monitor business demands and assist in making necessary scheduling and staffing adjustments
Train, mentor, and supervise cage personnel while promoting a positive team environment
Handle guest service inquiries and employee-related issues with professionalism
Manage marker bank operations and maintain accurate financial records
Establish and maintain collaborative relationships with all departments
Ensure compliance with all regulatory requirements and gaming control board regulations
Monitor and verify cash transactions, credit extensions, and chip inventories
Implement and maintain superior guest service standards for both internal and external customers