Cage Shift Supervisor
About The Position
The cage supervisor oversees the daily cash handling needs of the Casino departments, assists the cage manager, prepares the daily work schedule, and oversees the posting of all gaming activity. Safeguard the assets of the company. Assist the cage manager in the implementation of the procedures and policies that are necessary to ensure that the cash handling is performed within accepted standards established by management, accounting, and regulatory requirements. Recommend action and assist the cage manager with regard to all human relations items of the personnel directly reporting to the cage/pit clerk departments. Attend to the customer’s needs on a daily basis in order to keep customer satisfaction at its highest degree. Accurately redeem chips; perform foreign currency exchanges at the Casino’s designated exchange rate. Issue credit under the guidance of the cage manager. Oversee the daily staffing and work requirements. Ensure that all cage activity is in balance and maintained in an orderly manner. Job Tasks must be finished in a timely manner according to department standards.
Requirements
- Basic understanding of accounting, gaming, and regulatory requirements
- Ability to communicate clearly within the department and with customers
- Understanding of credit policies and procedures
- Ability to work weekends, nights, and holidays
- One (1) year Casino Cage money handling experience
- Math and verbal skills equivalent to a high school diploma
- Basic computer and 10-key skills
- Mature judgment and good organizational skills
- Ability to take a leadership role
- Ability to work in a fast paced environment
Responsibilities
- Oversees the daily cash handling needs of the Casino departments
- Assists the cage manager
- Prepares the daily work schedule
- Oversees the posting of all gaming activity
- Safeguards the assets of the company
- Assists the cage manager in the implementation of procedures and policies for cash handling
- Recommends action and assists the cage manager with personnel matters
- Attends to customer needs
- Redeems chips and performs foreign currency exchanges
- Issues credit under the guidance of the cage manager
- Oversees daily staffing and work requirements
- Ensures all cage activity is in balance and maintained in an orderly manner
- Completes job tasks in a timely manner according to department standards
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
