Cage Cashier

Chinook Winds Casino Resort•Lincoln City, OR

13d•$19 - $27•Onsite

About The Position

Responsible for the cash processing needs for Chinook Winds Gaming, following strict procedures to ensure Chinook Winds assets are protected. The Cage/Player Services cashier is responsible for providing exemplary guest service by greeting guests and providing accurate information on club amenities, current promotions, and general property information.

Requirements

Must be 21 or older.
Ability to communicate effectively with others verbally.
Ability to take care of the guests’ needs while following company procedures.
Ability to bring positive energy to the performance of a task.
Ability to get along well with a variety of personalities and individuals.
High school diploma or GED.
Two years of cash handling experience preferred.
One year of guest service experience in a high-volume setting.
Microsoft Office beginner level including Word, Excel, and Outlook.
Knowledge of Excel.
10-key experience.
Siletz Tribal Gaming License.
Must be able to pass the Title 31 testing.
Must have outstanding people skills.
Stand Constantly
Walk Frequently
Sit Occasionally
Handling/Fingering Constantly
Reach Outward Constantly
Reach Above Shoulder Occasionally
Crawl Occasionally
Squat or Kneel Occasionally
Bend Frequently
Lift/Carry 10 lbs or less Frequently
Lift/Carry 11-20 lbs Frequently
Lift/Carry 21-50 lbs Occasionally
Lift/Carry 51-100 lbs Occasionally
Push/Pull 12 lbs or less Frequently
Push/Pull 13-25 lbs Occasionally
Push/Pull 26-40 lbs Occasionally
Push/Pull 41-100 lbs Occasionally
Near and Far Vision
Sense of Sound

Nice To Haves

Two years of cash handling experience.
One year of guest service experience in a high-volume setting.

Responsibilities

Maintaining assigned bank funds while protecting company assets.
Performing all duties in accordance with Chinook Winds Casino Resort strict policies and procedures.
Performing all duties in accordance with Chinook Winds Casino Resort guest service standards.
Notifying Supervisor of guest complaints and concerns.
Maintaining general knowledge and providing information to guests of Chinook Winds Casino Resort events, programs and services.
Cashing jackpot tickets.
Cutting and counting Casino Chips for redemption.
Performing money transactions for checks, cash advances on a credit card and point redemption vouchers.
Complying with rules and regulations pertaining to Title 31 of the Bank Secrecy Act through compliance software.
Participating in Slot Drop as a runner.
Researching and resolving balancing discrepancies.
Issuance of Winner Circle cards.
Providing information on benefits of club and tier amenities.
Accurate group coding of promotions and events.
Performing redemptions.
Answering phones and call back lists.
Accessing the player tracking system and making edits to the system as necessary.
Querying the player tracking database for specific Marketing/gaming information including guest demographics, comments, and needs.
Understanding and operating the player tracking systems (database) and other related computer systems.
Participating in the implementation of promotions.
Maintaining a working knowledge of Chinook Winds Casino Resort events, promotions, and services.
Providing input or recommendations for improvements and changes in processes or services.
Completing all required paperwork as it applies to job function.
Performing all other duties as assigned.