Cage Cashier

Seneca Gaming and Entertainment•Town of Cuba, NY

1d•Onsite

About The Position

The Cage Cashier is responsible for providing monetary services for SGE guests, including, but not limited to: exchanging tickets for cash; processing advances drawn from credit and debit cards; establishing and processing transactions for patron deposit accounts; and making change. The Cage Cashier is also responsible for providing monetary services for other casino departments and team members thereof. Additionally, the Cage Cashier is responsible for all duties of a Main Banker and General Cashier Banker, as well as for maintaining and supporting various remote kiosks, which service guests and other casino departments. All duties are to be performed within the guidelines of the Seneca Gaming and Entertainment’s policies and procedures, Internal Control Standards and objectives.

Requirements

High school diploma or equivalent required.
One (1) year of previous cashier or money handling experience is required.
Previous customer service experience, and/or the ability to demonstrate high-level service, listening and resolution skills required.
Must be able to operate office equipment, including a 10-key adding machine, personal computer, telephone, and multi-function photocopier.
Must be able to work flexible hours including evenings, weekends, and holidays.

Nice To Haves

Previous clerical/data entry experience is preferred.
Basic knowledge of start-up and close-down of cash registers is preferred.
Knowledge/operational skills of coin counter, coin wrapping machine and currency counters preferred.

Responsibilities

Maintains and reconciles all assigned SGE assets during the course of a shift or gaming day.
Allots jackpots to slot attendants for payment to guests; distributes and collects slot attendant banks.
Distributes and collects cashier banks.
Orders monies through exchange slips.
Redeems tickets for currency and coin.
Completes cash advances, cashes personal checks.
Uses coin sorters, wrappers and currency counters; counts down station/float/bank, puts coin away and verifies money received from vault/bank/drop.
Conforms to all rules and regulations of SGE CTR / SAR Compliance.
Accepts and distributes funds representing withdrawals, and wire transfers.
Maintains remote kiosks for redemptions, purchases, jackpots, etc. as necessary.
Maintains counter check inventories and deposits; processes transactions affecting those inventories.
Maintains accountability for assigned keys and key inventories.
Provides any assistance as needed to immediate supervisor.
Remains thoroughly knowledgeable of all appropriate regulations.
Maintains the confidentiality of all gaming records.
Works closely with team members of gaming departments and casino cage departments.
Maintains a current understanding of all policies and guidelines regarding information security, including the Seneca Gaming and Entertainment Variance Policy. Understands and complies with all information security policies and procedures at all times.
Provides exceptional guest service to all guests and communicates in a pleasant, friendly and professional manner at all times. Maintains a professional work environment with peers, supervisors, managers, and all other team members.
Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.
Completes all required SGE Training programs within specified guidelines from commencement of employment.
Attends all necessary meetings.
Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed; other duties may be assigned.