Cafeteria Supervisor

Boys & Girls Clubs of Elkhart County•Goshen, IN

5d•Onsite

About The Position

The Café Supervisor is accountable for leading, managing, and holding staff accountable for the safe, efficient, and compliant operation of the Club’s food service. This position oversees daily food service operations, staff performance, meal preparation and distribution, inventory and sanitation, and required documentation associated with food service programs and applicable grants.

Requirements

Minimum of 2 years of experience in food service, hospitality, school nutrition, institutional food service, or a related environment preferred.
Previous experience supervising staff preferred.
Experience working in a youth-serving environment preferred.
Knowledge of food safety, sanitation, food handling, and storage practices.
Ability to accurately maintain records and follow detailed grant, regulatory, and organizational requirements.
Strong organizational and time-management skills with the ability to manage multiple daily priorities.
Strong verbal and written communication skills.
Ability to lead staff while also actively participating in daily café operations.
Proficiency with Microsoft Office and other relevant systems.
Ability to obtain and maintain required food safety certifications.
Reliable transportation, valid driver’s license, and active automobile insurance as required by the position.
Ability to meet the physical demands of the role, including prolonged standing and regularly lifting/moving food, supplies, and equipment.

Responsibilities

Lead, manage, and hold café staff accountable for performance, attendance, food safety, and daily responsibilities.
Provide daily direction, coaching, feedback, and support to café staff.
Assist with staff onboarding, training, scheduling, and coverage.
Model professionalism, teamwork, stewardship, and positive interactions with members and staff.
Oversee daily preparation, service, and distribution of meals and snacks according to established menus and schedules.
Ensure appropriate portioning and timely, efficient meal service.
Maintain organized food preparation, serving, storage, and dining areas.
Monitor food and supply inventory, coordinate ordering needs, and minimize unnecessary waste.
Ensure equipment and café spaces are maintained appropriately and communicate maintenance needs.
Provide active supervision of members during meal and snack periods.
Maintain a safe, welcoming, organized, and respectful café environment.
Establish and reinforce behavior expectations and respond appropriately to concerns.
Coordinate with program staff to support smooth transitions and meal schedules.
Build positive relationships with members while maintaining appropriate boundaries and supervision.
Ensure food is prepared, stored, served, and disposed of according to applicable food safety and sanitation requirements.
Ensure café staff consistently follow food handling, sanitation, hygiene, and cleaning procedures.
Monitor required temperatures, storage practices, and other food safety controls.
Maintain required certifications and immediately address or report safety and compliance concerns.
Ensure meal and snack service meets applicable grant and funding requirements.
Accurately complete required meal counts and tallies at the point of distribution, along with required attendance, production, or other records.
Maintain accurate and organized documentation to support reporting, reimbursement, monitoring, and audits.
Participate in grant monitoring visits or reviews and address identified compliance needs.
Responsibly manage food, supplies, equipment, and grant-funded resources while identifying opportunities to reduce waste and improve efficiency.